IncognitoMode Posted June 10, 2019 Share Posted June 10, 2019 Opening documents which before ran perfectly smoothly, now moving a simple vector shape is enough to trigger either a 5 second processing pause, or sometimes a beach ball. At present it is totally unusable, even on very small uncomplicated documents. Can anyone possibly help? Is there a bug fix update on the way? I trained and now work full time with Affinity products and when they stop working, so do I. Timone 1 Quote Link to comment Share on other sites More sharing options...
Dazmondo77 Posted June 10, 2019 Share Posted June 10, 2019 A lot of us are having similar problems with 1.7 by the look of it - hopefully they'll sort it soon so we can get back to 1.6 fast and fluid performance with the added features so we can get some work done? IncognitoMode 1 Quote Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.2.1 - Mac OS Monterey 12.7.1, Sonoma 14.1.1 and Mojave 10.14.6 Affinity Publisher, Designer and Photo 1.10.5 - 2.2.1 www.bingercreative.co.uk Link to comment Share on other sites More sharing options...
IncognitoMode Posted June 10, 2019 Author Share Posted June 10, 2019 Yeah I feel you, I love affinity but I am totally stuck when this happens. Can't work. Wish there was a way to revert back to the old version. Do they usually take long to fix bugs? Quote Link to comment Share on other sites More sharing options...
Timone Posted June 10, 2019 Share Posted June 10, 2019 Buuf, I'm in the same boat. Impossible to work on Affinity Designer, and I have to finish a commission today (and I don't want to came back to illustration, I love Affinity). All goes really slow, the adjustment and guides don't work properly, and to move a simple element to the place I want takes years. I would like to come back to the old version, is that possible? IncognitoMode 1 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 11, 2019 Staff Share Posted June 11, 2019 17 hours ago, IncognitoMode said: Opening documents which before ran perfectly smoothly, now moving a simple vector shape is enough to trigger either a 5 second processing pause, or sometimes a beach ball. At present it is totally unusable, even on very small uncomplicated documents. Can anyone possibly help? Is there a bug fix update on the way? I trained and now work full time with Affinity products and when they stop working, so do I. Hi incognitomode, I'm sorry to hear the app has been performing poorly since the latest update. If possible could you go into the apps preferences and send me a screenshot of the entire Performance tab? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
IncognitoMode Posted June 11, 2019 Author Share Posted June 11, 2019 Hi Callum, here's a screenshot. Would deleting the app and doing a clean install perhaps be an idea? Quote Link to comment Share on other sites More sharing options...
Dazmondo77 Posted June 11, 2019 Share Posted June 11, 2019 You can usually speed it up a little and experience less beachball if you switch snapping off - which is something that appeared after the Beta 1.7.0.7 - it was beta 1.7.0.8 that I notice the massive slowdowns and screen lag and periods of the app hanging for around 5 mins Quote Mac Pro Cheese-grater (Early 2009) 2.93 GHz 6-Core Intel Xeon 48 GB 1333 MHz DDR3 ECC Ram, Sapphire Pulse Radeon RX 580 8GB GDDR5, Ugee 19" Graphics Tablet Monitor Triple boot via OCLP 1.2.1 - Mac OS Monterey 12.7.1, Sonoma 14.1.1 and Mojave 10.14.6 Affinity Publisher, Designer and Photo 1.10.5 - 2.2.1 www.bingercreative.co.uk Link to comment Share on other sites More sharing options...
Staff TonyB Posted June 11, 2019 Staff Share Posted June 11, 2019 20 hours ago, IncognitoMode said: Opening documents which before ran perfectly smoothly, now moving a simple vector shape is enough to trigger either a 5 second processing pause, or sometimes a beach ball. At present it is totally unusable, even on very small uncomplicated documents. Can anyone possibly help? Is there a bug fix update on the way? I trained and now work full time with Affinity products and when they stop working, so do I. If you can send us a file that shows the problem then we will be able to fix it. We need the file in 1.6 format so we can compare. If you have something that takes 5 seconds to move an object then that would be ideal. Quote Link to comment Share on other sites More sharing options...
IncognitoMode Posted June 11, 2019 Author Share Posted June 11, 2019 6 hours ago, Dazmondo77 said: You can usually speed it up a little and experience less beachball if you switch snapping off - which is something that appeared after the Beta 1.7.0.7 - it was beta 1.7.0.8 that I notice the massive slowdowns and screen lag and periods of the app hanging for around 5 mins Tried turning off snapping and it works pretty well so that is the work around for now. Still would be great if this were fixed soonish. Snapping is an important feature. Thanks all for your help and input so far! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.