juergenfriess Posted June 10, 2019 Share Posted June 10, 2019 Hi, i know this alread was an topic discussed, but with the upgrade to the latest affinity photo and designer verisons both 1.7x i get a message during startup saying that at least there is a graphicscard needed that is directx 10 compatible. I didnt get that with the former and least 1.6.x versions installed. the check with gpu-z shows that the installed graphics card is capable of directx version 11. I attached a screen shot. was there a change in directx detection going from 1.6.x to 1.7.x? I didn't get that message before my upgrade to 1.7.x. thanks for investigating Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 10, 2019 Share Posted June 10, 2019 Hi, nothing has changed with regards to Direct3D between 1.6 and 1.7. Is there anything in %APPDATA%\Affinity\Photo\1.0\Log.txt ? Quote Link to comment Share on other sites More sharing options...
juergenfriess Posted June 12, 2019 Author Share Posted June 12, 2019 There is nothing in this directory. Do i have to enable Logging first? If so, how? Quote Link to comment Share on other sites More sharing options...
juergenfriess Posted June 12, 2019 Author Share Posted June 12, 2019 sorry had a look in the wrong directory this is what it says same in both log files Loading colour profiles Monitors Name: Generic PnP Monitor Adapter: Intel(R) HD Graphics 3000 Primary: Yes Has user profile: No Profile name: sRGB Color Space Profile.icm System Found 11 system profiles (parsed 11) Loading colour profile (system): wsRGB.cdmp Loading colour profile (system): wscRGB.cdmp Loading colour profile (system): sRGB Color Space Profile.icm Loading colour profile (system): RSWOP.icm Skipping colour profile (system): Proofing.gmmp Skipping colour profile (system): Photo.gmmp Skipping colour profile (system): MediaSim.gmmp Loading colour profile (system): ISOcoated_v2_300_eci.icc Skipping colour profile (system): Graphics.gmmp Skipping colour profile (system): D65.camp Skipping colour profile (system): D50.camp Found 11 user profiles (parsed 11) Loading colour profile (user): wsRGB.cdmp Loading colour profile (user): wscRGB.cdmp Loading colour profile (user): sRGB Color Space Profile.icm Loading colour profile (user): RSWOP.icm Skipping colour profile (user): Proofing.gmmp Skipping colour profile (user): Photo.gmmp Skipping colour profile (user): MediaSim.gmmp Loading colour profile (user): ISOcoated_v2_300_eci.icc Skipping colour profile (user): Graphics.gmmp Skipping colour profile (user): D65.camp Skipping colour profile (user): D50.camp Installed Loading colour profile: AdobeRGB1998.icc Loading colour profile: AppleRGB.icc Loading colour profile: CoatedFOGRA27.icc Loading colour profile: CoatedFOGRA39.icc Loading colour profile: ColorMatchRGB.icc Loading colour profile: Display P3.icc Loading colour profile: JapanColor2001Coated.icc Loading colour profile: JapanColor2001Uncoated.icc Loading colour profile: JapanColor2002Newspaper.icc Loading colour profile: JapanWebCoated.icc Loading colour profile: ROMM RGB.icc Loading colour profile: UncoatedFOGRA29.icc Loading colour profile: USSheetfedCoated.icc Loading colour profile: USSheetfedUncoated.icc Loading colour profile: USWebCoatedSWOP.icc Loading colour profile: USWebUncoated.icc Loading colour profile: WebCoatedFOGRA28.icc Imported -- 755.5087ms WinTab: Failed to load Wintab32.dll WinTab: Failed to create tablet context Exit Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 12, 2019 Share Posted June 12, 2019 It looks like it's not detecting your Radeon, and instead using the HD Graphics 3000 card. Though having said that, that card should support Direct3D 10.1. Have you tried uninstalling and reinstalling your drivers? Either Radeon or Intel ones... Friksel 1 Quote Link to comment Share on other sites More sharing options...
Friksel Posted June 12, 2019 Share Posted June 12, 2019 14 minutes ago, Mark Ingram said: It looks like it's not detecting your Radeon, and instead using the HD Graphics 3000 card. Though having said that, that card should support Direct3D 10.1. Have you tried uninstalling and reinstalling your drivers? Either Radeon or Intel ones... It's just amazing how far Serif service goes... at 21:50h uk-time at night... Mark Ingram and Patrick Connor 2 Quote Link to comment Share on other sites More sharing options...
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