tonyk11 Posted June 10, 2019 Posted June 10, 2019 I am getting an immediate crash on trying to open the application after updating to the most recent 1.7 version. I have uninstalled the application, cleared the registry of all entries, restarted the computer, reinstalled the application using the 1.7 update, and I'm still getting the automatic crash. This is also happening with the Designer 1.7 update. Any help is appreciated. The application with the update is currently running fine on my Windows 10 box. Thank you. Tony Quote
tonyk11 Posted June 10, 2019 Author Posted June 10, 2019 Just in case anyone else is looking to fix this issue, I found the problem. Even though Photo and Designer were being uninstalled, the old Affinity directory was still present in Program Files. After deleting the old Affinity directory, I restarted my computer, ran the installers, and everything is working fine now. Dan C 1 Quote
Dan C Posted June 11, 2019 Posted June 11, 2019 Hi tonyk11 I'm very glad to hear it, many thanks for letting me know this is now resolved! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.