ikirbster Posted June 10, 2019 Share Posted June 10, 2019 I've been using the Designer and Photo Beta software for a long time but this new version, 1.7 is asking me for my Product Key before finishing the boot up. My problem is that I don't see Product Keys for Designer and Photo in my account. I believe that I purchased my original versions through the Apple Store and I don't have Product Keys for them. Can you help with this? Link to comment Share on other sites More sharing options...
mac_heibu Posted June 10, 2019 Share Posted June 10, 2019 If you have bought the software in Apple’s AppStore, you have to update it there. Did you update the apps using the AppStore? Link to comment Share on other sites More sharing options...
fde101 Posted June 10, 2019 Share Posted June 10, 2019 There are no product keys if you purchased from the app store. If you have updated to 1.7.0 on the app store, you will not be able to run the betas again until the 1.7.1 betas start coming out. The betas do not recognize app store versions that are newer than the betas themselves. Patrick Connor 1 Link to comment Share on other sites More sharing options...
ikirbster Posted June 10, 2019 Author Share Posted June 10, 2019 OK, I've been updating the betas via the beta software. This is the first time that I've run into this problem. Thanks for your explanation. Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 10, 2019 Staff Share Posted June 10, 2019 Thanks fde101. For other readers there's a longer explanation here Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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