Designer 1.7.0 does not even open, let alone crash..

[RichardM]

Hello

Just installed Designer 1.7 (new release version) on machine with licensed previous version.

Does not open.

I have beta version (1.7.0.367) installed in another folder on same directory, but hitherto no problems whatsoever.   That opened fine.

Any ideas?

Richard

[Aammppaa]

Did the installer complete successfully? 

Have you tried restarting the computer? 

Which OS are you using?

[RichardM]

Hello

Thanks for response

1) Yes, it said so.

2) Yes.

3) Win10 64 Bit latest build. (autoUpdates)

4) Have also done a Repair that appear to be successful..

[Aammppaa]

1 minute ago, RichardM said:

4) Have also done a Repair that appear to be successful..

So Designer now runs correctly? Or did it only appear to repair, but still fails to run? 

[RichardM]

I worded that poorly. Mea Culpa.

I would not be here if the repair had worked.

The repair said all was OK, just as the Installer had.

It isn't.

 

[RichardM]

Still not working. Tried uninstalling now, downloading again and reinstalling.

Nothing.

Help. Please.

Richard.

[chakko007]

Quote

Designer 1.7 does not even open, let alone crash..

This the first time i heard someone complain about a application not crashing.

[Aammppaa]

Hmm... Not sure what to suggest.

Does Designer appear in the Task Manager? Even briefly?

Try holding Ctrl as you launch Designer to bring up the Reset dialog, if it appears reset everything as you may have a corrupt settings file.

Try killing as many other programs as you can before launching Designer?

Try looking through this list for a clash with 3rd party software... 

 

[RichardM]

Well, if you followed the logic of my wry comment,. you will see it for what it is . ...

Actually fixed the problem.

The install of the new version had NOT deleted the old install so there were obviously conflicts.

So, uninstalled for the nth time, saved Resource folder and deleted all else.

Reinstalled and all OK.

So if anybody has similar problem, that will be worth trying .. 

[RichardM]

Hello Aammppaa

Thanks for the advices..

Fortunately fixed it ... and hope this might help others too!

Best

Richard