kearn Posted May 14, 2015 Share Posted May 14, 2015 The brushes recently developed obnoxious lag. In both Designer 1.2 and Photo Beta, they were fast and fun and now they’re slow and aggravating. I’m using only simple brushes. Don’t see this lag in Photoshop CC 14 or SketchBookPro. Don’t have other apps open simultaneously. I did install Designer Beta in addition recently… This iMac (8 MB RAM, 3.2 GHz Intel Core i3, ATI Radeon HD 5670 512 MB) was recently updated to 10.10.3 but this lag developed some days after that. In Disk Utility, repaired permissions and verified disk, but that had no effect. What to check, what to do? Re-install? If so, how to remove ancillary files? Love your apps otherwise - they’re really fun to use. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 15, 2015 Staff Share Posted May 15, 2015 The best thing to try first would be to reset the app(s) back to their defaults. You can do this by holding down the CTRL key when launching the app - When the Clear User Data window appears, click Select All and then Clear. Quote Link to comment Share on other sites More sharing options...
kearn Posted May 15, 2015 Author Share Posted May 15, 2015 I did that and don't see an effect - the brushes still seem laggy. So what's the next step(s)? Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 15, 2015 Staff Share Posted May 15, 2015 Thanks for getting back to me. Are you using a drawing tablet, mouse or trackpad when using the brushes? Which version of OS X are you using? Quote Link to comment Share on other sites More sharing options...
kearn Posted May 15, 2015 Author Share Posted May 15, 2015 I'm using an Intuos 3 Wacom with the latest driver on 10.10.3. Quote Link to comment Share on other sites More sharing options...
kearn Posted May 19, 2015 Author Share Posted May 19, 2015 bump Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 19, 2015 Staff Share Posted May 19, 2015 Sorry for the late reply. Do you get the lag when using your mouse or trackpad? Quote Link to comment Share on other sites More sharing options...
kearn Posted May 19, 2015 Author Share Posted May 19, 2015 I get the lag using a graphics tablet, the Wacom Intuos 3, with its latest driver, on 10.10.3. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 19, 2015 Staff Share Posted May 19, 2015 Thanks for getting back to me. I've been unable to replicate your issue using a Wacom Intuos 3 tablet. Do you have the latest Wacom driver installed? You can download the latest version, 6.3.11-3, from here. Quote Link to comment Share on other sites More sharing options...
kearn Posted May 19, 2015 Author Share Posted May 19, 2015 if you read my last post, it says I have the latest driver installed. How do I completely un-install Affinity apps (not just drag the app to the trash - I want to get rid of any and all ancillary files too, so that I can try re-installing completely fresh)? Unless you've got another idea. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 20, 2015 Staff Share Posted May 20, 2015 The reason I was asking if you have the latest 6.3.11-3 driver installed is because another user here had the same issue and updating the driver fixed it. You can fully remove Affinity Apps just by dragging them to the trash. Quote Link to comment Share on other sites More sharing options...
kearn Posted May 20, 2015 Author Share Posted May 20, 2015 So if I drag the Affinity apps to the trash, and then re-install them, there will be no files remaining that will influence how the newly re-installed apps perform, such as preferences, application support files, etc? Quote Link to comment Share on other sites More sharing options...
kearn Posted May 21, 2015 Author Share Posted May 21, 2015 bump Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 21, 2015 Staff Share Posted May 21, 2015 So if I drag the Affinity apps to the trash, and then re-install them, there will be no files remaining that will influence how the newly re-installed apps perform, such as preferences, application support files, etc? Yep, dragging the app to your trash will remove all traces of the app. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 22, 2015 Staff Share Posted May 22, 2015 You could also try removing the latest version of the Wacom driver and installing a slightly older version from here - you could try version 6.3.8-2, this is known to work in Yosemite. Quote Link to comment Share on other sites More sharing options...
kearn Posted May 22, 2015 Author Share Posted May 22, 2015 Re-installing the apps worked to cure the brush lag, at least for now. Re-installed Designer from the App store and installed the latest update to Photo Beta. Hope this will be useful information going forward for everyone. Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 23, 2015 Staff Share Posted May 23, 2015 Glad to hear it's sorted. Thanks for keeping us updated! Quote Link to comment Share on other sites More sharing options...
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