AKAMERA Posted June 6, 2019 Share Posted June 6, 2019 F.Y.I. I have installed the beta version of Affinity Publisher into the Windows pc's of several friends (living in France), those installations are all in French language. However, those friends have now all informed me that they have received the pre-order email in English...something which a few of them cannot even read. Regards. Quote Link to comment Share on other sites More sharing options...
dominik Posted June 6, 2019 Share Posted June 6, 2019 1 hour ago, AKAMERA said: F.Y.I. I have installed the beta version of Affinity Publisher into the Windows pc's of several friends (living in France), those installations are all in French language. However, those friends have now all informed me that they have received the pre-order email in English...something which a few of them cannot even read. Regards. Hello @AKAMERA, first off, welcome to the forum. I know not enough about how you installed the Affinity Publisher (or APub) beta versions on your friends PCs but I have an idea of what is going on. The language of the program is a local preference of APub. Email news and announcements are sent from a Serif account that has it's own language settings. There is no connection between the two. So, if you created by any chance for each of your friends an own Affinity account it would be in the online account's settings where you (or your friends) could change the language in which email messages are sent. I know, this is only a small guess and a kind try to help you with this. I hope I'm not pointing you in a wrong direction Cheers, d. Quote Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
AKAMERA Posted June 6, 2019 Author Share Posted June 6, 2019 1 hour ago, dominik said: Hello @AKAMERA, first off, welcome to the forum. I know not enough about how you installed the Affinity Publisher (or APub) beta versions on your friends PCs but I have an idea of what is going on. The language of the program is a local preference of APub. Email news and announcements are sent from a Serif account that has it's own language settings. There is no connection between the two. So, if you created by any chance for each of your friends an own Affinity account it would be in the online account's settings where you (or your friends) could change the language in which email messages are sent. I know, this is only a small guess and a kind try to help you with this. I hope I'm not pointing you in a wrong direction Cheers, d. Thank you Dominik, I cannot recall having set up accounts for those installations...unless it was obliged. I am simply advising so that Serif is aware that emails are being sent out in languages not corresponding to the language version of APub being used by clients. On another note, I am currently downloading the latest APub beta version on two laptops...the downloads have been running for at least two hours and have not yet reached 50% on either laptop! All variables are identical to what they were for previous beta update downloads, why are these downloads taking so long?? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 6, 2019 Share Posted June 6, 2019 28 minutes ago, AKAMERA said: I cannot recall having set up accounts for those installations...unless it was obliged. I am simply advising so that Serif is aware that emails are being sent out in languages not corresponding to the language version of APub being used by clients. Unless you setup accounts for them, or they set them up themselves, how would Serif have their email addresses to send them any emails? In any case, Serif should not know what language you (or they) have specified in their Publisher preferences, as they should not be tracking that kind of information. It would have to have come from signing up for the Serif email. A_B_C 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
AKAMERA Posted June 6, 2019 Author Share Posted June 6, 2019 (edited) 42 minutes ago, walt.farrell said: Unless you setup accounts for them, or they set them up themselves, how would Serif have their email addresses to send them any emails? In any case, Serif should not know what language you (or they) have specified in their Publisher preferences, as they should not be tracking that kind of information. It would have to have come from signing up for the Serif email. Was that inital comment requiring of a concrete response? I should hope not. "...as they should not be tracking that kind of information" (etc.) is purely wishful speculation. Perhaps something you wish to take up with Serif? Thank for your 'polite' participation, however. Regards. Edited June 6, 2019 by AKAMERA Quote Link to comment Share on other sites More sharing options...
dominik Posted June 7, 2019 Share Posted June 7, 2019 6 hours ago, AKAMERA said: I am simply advising so that Serif is aware that emails are being sent out in languages not corresponding to the language version of APub being used by clients. This is simply something that is not possible. There is no connection between the local language setting in APub and the company. @walt.farrell has kindly pointed this out, already (on a side note: we do not one-to-one conversations here at the forum. It's more like 'mingle and discuss' ) 6 hours ago, AKAMERA said: ...the downloads have been running for at least two hours and have not yet reached 50% on either laptop! It happened to me in the past occasionally that download times were extremely slow (up to 1 1/2 hours for a file that usually takes 3 minutes). I assume this is related somehow to the connection between the computer and Amazon's cloud where the files are stored. I have no idea what the cause can be. Cheers, d. Quote Affinity Suite on Windows (V2) and iPad (V2). Beta testing when available. Windows 11 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M iPad pro 9.7" + Apple Pencil Link to comment Share on other sites More sharing options...
William Overington Posted June 7, 2019 Share Posted June 7, 2019 As a side note, would it be possible for Serif to publish the emails in the various languages please? I am no linguist, but I have a little French and an extremely little of a few other languages and it would be interesting to try to read emails on a technical subject in another language. William Quote Until December 2022, using a Lenovo laptop running Windows 10 in England. From January 2023, using an HP laptop running Windows 11 in England. Link to comment Share on other sites More sharing options...
mac_heibu Posted June 7, 2019 Share Posted June 7, 2019 As Adam told us the other day, do this: Go to affinity.serif.com. Log into your account. Choose the menu item „Account Details“ by clicking onto the account icon in the top bar. Click onto the link „Manage Settings for Marketing Emails" (or the corresponding link in your language) Choose your preferred email language. Quote Link to comment Share on other sites More sharing options...
AKAMERA Posted June 7, 2019 Author Share Posted June 7, 2019 2 hours ago, mac_heibu said: As Adam told us the other day, do this: Go to affinity.serif.com. Log into your account. Choose the menu item „Account Details“ by clicking onto the account icon in the top bar. Click onto the link „Manage Settings for Marketing Emails" (or the corresponding link in your language) Choose your preferred email language. 7 hours ago, dominik said: @walt.farrell has kindly pointed this out, already (on a side note: we do not one-to-one conversations here at the forum. It's more like 'mingle and discuss' ) How one is to "mingle and discuss" without the 'one to one' element is beyond my scope of understanding, but clarification is not required. "KIndly" is relative, as I am certain you are aware! "Welcome" indeed! ;) dominik 1 Quote Link to comment Share on other sites More sharing options...
mac_heibu Posted June 7, 2019 Share Posted June 7, 2019 @AKAMERA, what are you trying to tell (me)? Quote Link to comment Share on other sites More sharing options...
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