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I already had V 1.6.7 Affinity Photo


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2 hours ago, Dave Shandley said:

today I had to pay for V 1.7 but some friends have got the upgrade for free

Why did you pay, or rather, where did you originally buy AP from and where did you "buy" the update? 

suspect you made the original purchase via the App Store for either Windows or Mac, and then "bought" the update from Serif Affinity Store.  Is that correct?  If so, originally buying from one of the app stores means the update would have downloaded automatically and free from whichever store you originally used.

I think Serif Customer Service should be able to give you a full refund on that 1.7 purchase, but you will clearly need to uninstall it and then download the update from your app store.

BTW, I would very strongly suggest you remove your personal email address from your post if you do not want Spambots to harvest it and deluge you with spam.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps.

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