Geoff B Posted June 6, 2019 Share Posted June 6, 2019 As others have noted there is a real problem downloading and installing this update. Mac App store indicated the update was available, clicked to install and got the spinning comma symbol, not the download symbol. After some time tried opening app but could not as it was being "updated". Later I could open app but it was still the 1.67 version. The 1.67 app appears in the Applications folder and in the dock but does not appear in Launchpad which now has an empty download indicator below it. It is like the download never started or is stuck. Tried various methods and restarts to solve this problem but no success. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 6, 2019 Staff Share Posted June 6, 2019 Hi Geoff B, Welcome to the forums I'm sorry to hear you have been having trouble getting the update installed. Please could you try completely uninstalling Affinity and then re download it from the App Store? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Geoff B Posted June 6, 2019 Author Share Posted June 6, 2019 Hi Callum, On startup this morning Affinity Photo installed successfully from the Apple App Store, not sure what the problem was but it is OK now. Regards, Geoff Quote Link to comment Share on other sites More sharing options...
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