Lex Posted June 6, 2019 Posted June 6, 2019 I have uninstall Designer 1.6 and 1.7 beta ，maybe use wrong way ，and I use everything Deleted everything about affinity file the 1.7 doesn't install yet ， I want reinstall. Thanks Quote
Staff Sean P Posted June 6, 2019 Staff Posted June 6, 2019 Hi Lex, Have you tried rebooting your machine and then running the installer again? Also worth making sure that you have enough space on your installation drive. Quote
Mark Ingram Posted June 8, 2019 Posted June 8, 2019 Have you tried running this tool? https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed Lex 1 Quote
LeslieR Posted June 10, 2019 Posted June 10, 2019 I have the same problem. I can install and update Affinity Photo 1.7, but Affinity Desinger 1.7 always gives me the error shown above. I've unistalled from control panel and rebooted as well. Very frustrating. Windows 10 Education version 1803 Quote
Staff Sean P Posted June 11, 2019 Staff Posted June 11, 2019 Hi @LeslieR, Have you tried running the tool Mark has suggested above? Quote
Mark Ingram Posted June 15, 2019 Posted June 15, 2019 I believe @Lex accidentally pressed 'Report' instead of 'Reply', so I'll post her response here: Quote I have recovery windows 10. everything is ok. Quote
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