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Hi guys,

I have found a strange behavoiur . When exporting a document as a jpg file on a mac, It shows well on the  mac with "aperçu" but when sending the jpg to a PC user , he couldn't open it , PC says that he doesn't recognize the format.

Greetings.

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4 hours ago, myrrhine said:

I have found a strange behavoiur . When exporting a document as a jpg file on a mac, It shows well on the  mac with "aperçu" but when sending the jpg to a PC user , he couldn't open it , PC says that he doesn't recognize the format.

Can you supply a .jpg file that shows that behavior?


-- Walt

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Hi both,

The file opens perfectly on both Mac and Windows. 

Have you definitely download the whole file? Check the MD5 on both machines and see if it's the same file :)

Thanks,

Gabe. 

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Hi Gabriel,

Thanks for the answers and sorry for the inconvenience.

File was unable to upload on the forum so i use another method (flatten all layers before exporting the jpg and rename the file without the acccents.

) and it seems to work.

Try on my side with a PC , no more trouble.

Sorry again.

 

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Hi Gabriel,

The fact is my original file was realy huge(45,1Mo)and i had to reduce it to post it on the forum. I can send you the original file via we transfer (or other) if you have a specific mail for that.

thanks

 

 

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