davie51 Posted June 5, 2019 Posted June 5, 2019 I just updated to 1.7 from Apple App Store now AP won't open at all!! "message states AP can't open because of a problem' Quote
StevenR Posted June 5, 2019 Posted June 5, 2019 Which Mac OS? I upgraded and now can't run it on 10.8.5. Quote
davie51 Posted June 5, 2019 Author Posted June 5, 2019 OS 10.7.5. Uninstalled AP to try a re-download and reinstall, but it isn't showing up in my App Store account as 'purchased', it wants me to buy it again. Quote
StevenR Posted June 5, 2019 Posted June 5, 2019 That's worse than my problem (my purchases are still in my App Store). The application still lists compatibility set to 10.7 or later. I hope someone can help us. Quote
Staff Leigh Posted June 6, 2019 Staff Posted June 6, 2019 We're really sorry to hear this. I'm currently waiting on our developers to get back to me to see what's causing the issue. 15 hours ago, davie51 said: OS 10.7.5. Uninstalled AP to try a re-download and reinstall, but it isn't showing up in my App Store account as 'purchased', it wants me to buy it again. This can sometimes happen when you've switched the location of the Mac App Store to another country. Quote
Staff Leigh Posted June 7, 2019 Staff Posted June 7, 2019 There's an update on the issue from the Affinity Photo developer, Andy, here: Quote
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