Jump to content

Recommended Posts

I'm trying to export an image and it says the resolution is too low even for 1x export, and it tells me to see the layers page.  I then noticed that the background layer I'm using has a resolution of only 50dpi.  If that's causing the problem, how do I remedy this?

I tried exporting it without even the 1x box checked, and it did nothing (as I expected); When I try to export at 1x, it creates a .png file that has no image and seems to just increase in size indefinitely until I delete it.  As you can imagine, not being able to export is a major inconvenience, and it threatens to put a lot of important things on hold.  Does anyone know how to fix this or increase resolution or whatever needs to be done?

Share this post

Link to post
Share on other sites



I believe it's just a warning - you can still tick 1x and export and it should work :)


EDIT: Ok, there is something weird there - could you send a copy of the file to support@seriflabs.com so we can try to fix it?





Share this post

Link to post
Share on other sites

Put your mouse over it and see what the tooltip says - it's likely you have raster content with a lower DPI than what you are trying to export.

SerifLabs team - Affinity Developer
  • Software engineer  -  Photographer  -  Guitarist  -  Philosopher
  • iMac 27" Retina 5K (Late 2015), 4.0GHz i7, AMD Radeon R9 M395
  • MacBook (Early 2015), 1.3GHz Core M, Intel HD 5300
  • iPad Pro 10.5", 256GB

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now