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Exporting Fails/Failed


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Having a simple document and trying to export it as PNG file:

 

(1) Selecting "File > Export..." from the menu and Export Window opens

(2) Selecting "PNG" and clicking the "Export" button…

(3) a Mac OS X "Save As" panel opens

(4) I click "Save" in this panel

(5) a new Window opens "Confirm access to export folder"

(6) I click the "Confirm" button 

(7) error alert pops up that it couldn't save/export the file.

 

I'm not entirely sure what triggers it. It failed 3 times like that in a row, but then suddenly started working normally (w/o the strange confirm access window). This is on a Yosemite machine (with all the "latest" updates: 10.10.5 (14F2511)).

 

System Log reported this:

05/06/19 6:23:00,679 PM com.apple.appkit.xpc.openAndSavePanelService[51214]: *** Assertion failure in -[NSOpenPanelServicePanel _reactToPanelDismissalWithReturnCode:], /SourceCache/AppKit/AppKit-1348.17/Nav.subproj/NSSavePanel.m:5277
05/06/19 6:23:00,680 PM com.apple.appkit.xpc.openAndSavePanelService[51214]: -[NSSavePanel _reactToPanelDismissalWithReturnCode:] : unexpected nil URL value while handling NSFileHandlingPanelOKButton result!
05/06/19 6:23:00,686 PM com.apple.appkit.xpc.openAndSavePanelService[51214]: (
    0   CoreFoundation                      0x00007fff8fb7f03c __exceptionPreprocess + 172
    1   libobjc.A.dylib                     0x00007fff9656476e objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff8fb7ee1a +[NSException raise:format:arguments:] + 106
    3   Foundation                          0x00007fff9111a97b -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
    4   AppKit                              0x00007fff9492bf3f -[NSSavePanel _reactToPanelDismissalWithReturnCode:] + 225
    5   AppKit                              0x00007fff9492c131 -[NSSavePanel _dismissWindowWithReturnCode:willRunSeamlessOpening:] + 26
    6   com.apple.appkit.xpc.openAndSavePanelService 0x000000010907328a com.apple.appkit.xpc.openAndSavePanelService + 21130
    7   AppKit                              0x00007fff9492c565 -[NSSavePanel ok:] + 342
    8   com.apple.appkit.xpc.openAndSavePanelService 0x00000001090732c0 com.apple.appkit.xpc.openAndSavePanelService + 21184
    9   libsystem_trace.dylib               0x00007fff97ffecd7 _os_activity_initiate + 75
    10  AppKit                              0x00007fff944deeb1 -[NSApplication sendAction:to:from:] + 452
    11  AppKit                              0x00007fff944f4946 -[NSControl sendAction:to:] + 86
    12  AppKit                              0x00007fff944f4862 __26-[NSCell _sendActionFrom:]_block_invoke + 131
    13  libsystem_trace.dylib               0x00007fff97ffecd7 _os_activity_initiate + 75
    14  AppKit                              0x00007fff944f47bf -[NSCell _sendActionFrom:] + 144
    15  libsystem_trace.dylib               0x00007fff97ffecd7 _os_activity_initiate + 75
    16  AppKit                              0x00007fff944f2cb3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2821
    17  AppKit                              0x00007fff9454b34f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 770
    18  AppKit                              0x00007fff944f1366 -[NSControl mouseDown:] + 714
    19  AppKit                              0x00007fff94a5b2dc -[NSWindow _reallySendEvent:isDelayedEvent:] + 14125
    20  AppKit                              0x00007fff943eac86 -[NSWindow sendEvent:] + 470
    21  AppKit                              0x00007fff943e7212 -[NSApplication sendEvent:] + 2504
    22  ViewBridge                          0x00007fff8dd58e7b -[NSViewServiceApplication sendEventWithoutCatch:withForwarding:] + 652
    23  ViewBridge                          0x00007fff8dd5958d -[NSViewServiceApplication sendEvent:withForwarding:] + 29
    24  AppKit                              0x00007fff94310b68 -[NSApplication run] + 711
    25  AppKit                              0x00007fff9428d244 NSApplicationMain + 1832
    26  libxpc.dylib                        0x00007fff8cd90928 _xpc_objc_main + 793
    27  libxpc.dylib                        0x00007fff8cd92030 _parse_sysctl_once + 0
    28  ViewBridge                          0x00007fff8dda7ba5 xpc_connection_handler + 0
    29  ViewBridge                          0x00007fff8dd5c656 NSViewServiceApplicationMain + 2035
    30  com.apple.appkit.xpc.openAndSavePanelService 0x0000000109074035 main + 208
    31  libdyld.dylib                       0x00007fff936e45c9 start + 1
    32  ???                                 0x0000000000000001 0x0 + 1
)
 

In fact the 'com.apple.appkit.xpc.openAndSavePanelService' crashed silently (only to be noticed by the generated User Diagnostic Report):

"Application Specific Information:
Crashing on exception: -[NSSavePanel _reactToPanelDismissalWithReturnCode:] : unexpected nil URL value while handling NSFileHandlingPanelOKButton result!"

 

----

Currently the problem seems to have disappeared and I can not reproduce it anymore. I'll will investigate further, if it might pop up again.

 

3D and 2D hobby(art)ist. You can follow me on Twitter: @binaryriot or Instagram: binaryriot

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I have the same issue. I tried to export to PDF and all I get is a blank Save dialog that won't go away. I have to force quit. This is repeatable.

Affinity Designer 1.7 (Updated today from App Store)

MacOS 10.13.6

539638577_AffinityDesigner1.7_exportBug.png.f1bc8480cf4259f7a42fde1146531a4b.png

Edited by Nocturne9
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  • Staff
On 6/5/2019 at 5:36 PM, tokai said:

Currently the problem seems to have disappeared and I can not reproduce it anymore. I'll will investigate further, if it might pop up again.

If you could that would be great! There is a known issue regarding the confirmation prompt appearing accidently that shall be fixed in the next release. 

On 6/5/2019 at 8:10 PM, Nocturne9 said:

I have the same issue. I tried to export to PDF and all I get is a blank Save dialog that won't go away. I have to force quit. This is repeatable.

Affinity Designer 1.7 (Updated today from App Store)

MacOS 10.13.6

Unfortunately there is a bug with Sierra and High Sierra that would cause the Save Dialog to hang if you attempt to rename or save over an existing file. Did you never encounter this when doing the same behaviour in 1.6?

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