Staff Patrick Connor Posted June 5, 2019 Staff Share Posted June 5, 2019 11 minutes ago, firechannel said: Updates do not show in app store for Imac or ipad. Tried everything. In the Updates panel of the Mac App store press CMD+R and see if they appear. Otherwise come back tomorrow as we think Apple roll it out slowly to avoid server issues on an application as big as ours. velarde 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
SandyKron Posted June 5, 2019 Share Posted June 5, 2019 I was also expecting a link for the update when I opened the programs. I use the Windows version of both. I logged into my account and clicked the 1.7 download links under Downloads and Product Keys section and it worked great for me. I pre-ordered Publisher and can't wait to try it out! In your email, after you say "As usual if you already own Affinity Photo or Affinity Designer you can download the updates right now for free", you should have also provided instructions on how to do it. Quote Link to comment Share on other sites More sharing options...
Mark Oehlschlager Posted June 5, 2019 Share Posted June 5, 2019 @Patrick Connor I've just successfully downloaded the 1.7 updates to Designer and Photo from the Mac App Store. With regards to the Beta versions, do you recommend that I delete those Beta apps now, or should I keep them installed to follow along with ongoing feature development leading to 1.8? Quote Link to comment Share on other sites More sharing options...
wsteve Posted June 5, 2019 Share Posted June 5, 2019 Just an FYI I was able to update from the apple store about 20 minutes ago, I am in Southern California. I also want to say that this is a very nice app, thanks for all the work involved. Quote Link to comment Share on other sites More sharing options...
ArleneR Posted June 5, 2019 Share Posted June 5, 2019 I bought Photo from the App Store which still says OPEN, not UPDATE. I opened the beta and got the popup about the new version. I installed it and checked the version which is 1.7.0.135 but the badge and menus still say Affinity Photo Beta. Is Photo 1.7 still a beta? FWIW Designer updated and changed the badge and menus to remove "Beta". The difference is I bought Designer from Serif. I bought Photo from the App Store. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted June 5, 2019 Share Posted June 5, 2019 5 minutes ago, Mark Oehlschlager said: With regards to the Beta versions, do you recommend that I delete those Beta apps now ... If the betas are 1.7 RC2 and thus äquivalent to the now 1.7 released versions it doesn't make much sense IMO to keep unnecessary dublettes. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
cayenne Posted June 5, 2019 Share Posted June 5, 2019 49 minutes ago, Patrick Connor said: I am not sure this is right. You bought the workbook from us on that account long before we started selling the MacOS version from our store in late 2018. I suggest you look in the Mac App Store Strange. I'll have to go back in emails and records, but I'd swear on a stack of bibles right now that I ordered from ya'll directly AP. That being said, I just checked the app store and it says update available..... Just curious, with your comment....the OSX version of AP came out first, long before windows version did....right? Affinity was mac first at least originally to the best of my recollection, but then again...my memory may be fading a bit admittedly. Thanx, C Quote Link to comment Share on other sites More sharing options...
FA327 Posted June 5, 2019 Share Posted June 5, 2019 1 hour ago, firechannel said: Updates do not show in app store for Imac or ipad. Tried everything. While on the Updates page, goto Store menu and Reload Page. Worked for me. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 5, 2019 Staff Share Posted June 5, 2019 @wsteve Welcome to the Serif Affinity forums and thanks for the thanks @FA327 Welcome to the Serif Affinity forums Thanks for confirming this worked. I think this will help many who come here. FA327 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
firechannel Posted June 5, 2019 Share Posted June 5, 2019 (edited) 1 hour ago, FA327 said: While on the Updates page, goto Store menu and Reload Page. Worked for me. imac app store finally worked. Ipad still not showing update: ipad updated from the store, not shown on the update page Edited June 5, 2019 by firechannel Quote Link to comment Share on other sites More sharing options...
Royk Posted June 5, 2019 Share Posted June 5, 2019 For me, the pencil tool is one of the most used tools in illustrator. In 1.6 the pencil tool was weak in Designer. I am flying through the update and am trying to close a shape with one line just by overlapping the first node. I am trying all kind of stuff but so far no luck. Any thoughts? the sculping option is a welcome update. It is not so advanced as in illustrator but it is a start. I am happy to see this. Quote Link to comment Share on other sites More sharing options...
Mark Oehlschlager Posted June 5, 2019 Share Posted June 5, 2019 @Royk Only solution I know of is to draw the bulk of your shape with the pencil, and then switch to the pen tool to finish, either by drawing the last segment or by clicking the Close Curve button on the context toolbar. Perhaps there's a way to draw closed curves with the Pencil tool directly, but I am unaware of it. Royk 1 Quote Link to comment Share on other sites More sharing options...
StuartRc Posted June 5, 2019 Share Posted June 5, 2019 With the pencil tool selected..to close the line you can hold down control to switch to node tool and drag the node to close the line... Royk 1 Quote Affinity Version 1 (10.6) Affinity Version 2.4.2 All (Designer | Photo | Publisher) Beta; 2.5 2.2402 OS:Windows 10 Pro 22H2 OS Build 19045.4046+ Windows Feature Experience Pack 1000.19053.1000.0 Rig:AMD FX 8350 and AMD Radeon (R9 380 Series) Settings Version 21.04.01 Radeon Settings Version 2020 20.1.03) + Wacom Intuous 4M with driver 6.3.41-1 Link to comment Share on other sites More sharing options...
Royk Posted June 5, 2019 Share Posted June 5, 2019 Thanks StuartRC. So the workflow is now this: Create a shape lift your pen so you stop creating a line press control and drag the nodes close to get a green line. It is a way.. i hope they smarten this in the next upgrade to just close a line when they are very close, or give this as an option. Why the need to these extra steps while it is obvious that you want to close the line. Quote Link to comment Share on other sites More sharing options...
Austen Lennon Posted June 5, 2019 Share Posted June 5, 2019 4 hours ago, FA327 said: While on the Updates page, goto Store menu and Reload Page. Worked for me. Yes.... this worked for me... but I had to follow your intersections step by step... thank you Quote Link to comment Share on other sites More sharing options...
VIPStephan Posted June 6, 2019 Share Posted June 6, 2019 14 hours ago, cayenne said: Just curious, with your comment....the OSX version of AP came out first, long before windows version did....right? Affinity was mac first at least originally to the best of my recollection, but then again...my memory may be fading a bit admittedly. The first thing that was there was Affinity Designer, and is was for Mac only. Windows users had the Plus range (PhotoPlus, PagePlus etc.). If I remember correctly Serif decided to port AD to Windows before AP came out for both platforms right away. It’s all documented here in the forums somewhere but I can’t be bothered to search for it right now. Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 6, 2019 Share Posted June 6, 2019 On 6/6/2019 at 9:27 AM, VIPStephan said: If I remember correctly Serif decided to port AD to Windows before AP came out for both platforms right away. Not so! Windows releases of AD and APh both began with version 1.5 (<mod edit> but were launched on Mac OSX as 1.1 and 1.3 respectively. </mod edit>). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Shoogles Posted July 23, 2019 Share Posted July 23, 2019 Well, I've followed all the suggestions made here and can't updated to AP 1.7 from the Apple Store. I have refreshed, logged out, logged in, updated my card and address (both out of date so thought that might have been the problem) but all I get is No Updates Available. If I search for Affinity Photo, there is an 'Open' button but that simply opens 1.6.7. Help! Quote Link to comment Share on other sites More sharing options...
Brad Brighton Posted July 23, 2019 Share Posted July 23, 2019 @Shoogles Make sure the purchase shows up in the Apple ID account purchase history -- https://support.apple.com/en-euro/HT204088#iTunes. If "yes", that tells you there's something at issue with Apple presenting you the update. If "no", that means you purchased it under a different account (the "open" test you mention doesn't actually guarantee that it was purchased from the logged in Apple ID) and you'll need to track down what Apple ID was originally used. Quote https://bmb.photos | Focus: The unexpected, the abstract, the extreme on screen, paper, & other physical output. Tools: macOS (Primary: Ventura, MBP2018), Canon (Primary: 5D3), iPhone (Primary: 14PM), Nikon Film Scanners, Epson Printers Link to comment Share on other sites More sharing options...
Shoogles Posted July 23, 2019 Share Posted July 23, 2019 @Brad Brighton Thanks, Brad. I've followed your idea and found that I did indeed buy it from Apple. So I'm stumped. Quote Link to comment Share on other sites More sharing options...
Brad Brighton Posted July 23, 2019 Share Posted July 23, 2019 22 minutes ago, Shoogles said: @Brad Brighton Thanks, Brad. I've followed your idea and found that I did indeed buy it from Apple. So I'm stumped. There are a plethora of suggestions here: https://appletoolbox.com/app-store-not-working-after-macos-mojave-update-here-are-some-tips/ but I cannot recommend any of them from experience. Be cautious when implementing any of these. Quote https://bmb.photos | Focus: The unexpected, the abstract, the extreme on screen, paper, & other physical output. Tools: macOS (Primary: Ventura, MBP2018), Canon (Primary: 5D3), iPhone (Primary: 14PM), Nikon Film Scanners, Epson Printers Link to comment Share on other sites More sharing options...
Shoogles Posted July 23, 2019 Share Posted July 23, 2019 I don't suppose it's anything to do with my not having upgraded beyond El Capitan? It shouldn't be as far as I can tell. Thanks for your efforts. Quote Link to comment Share on other sites More sharing options...
Brad Brighton Posted July 24, 2019 Share Posted July 24, 2019 3 hours ago, Shoogles said: I don't suppose it's anything to do with my not having upgraded beyond El Capitan? It shouldn't be as far as I can tell. Thanks for your efforts. 10.7 or later according to the App Store compatibility so it must be something with the information your App Store app is looking at for receipts and the like. Is it possible that you manually copied this from an older machine or otherwise lost the receipt data for it commonly found at /private/var/db/receipts/ ? Quote https://bmb.photos | Focus: The unexpected, the abstract, the extreme on screen, paper, & other physical output. Tools: macOS (Primary: Ventura, MBP2018), Canon (Primary: 5D3), iPhone (Primary: 14PM), Nikon Film Scanners, Epson Printers Link to comment Share on other sites More sharing options...
Shoogles Posted July 26, 2019 Share Posted July 26, 2019 On 7/24/2019 at 2:41 AM, Brad Brighton said: 10.7 or later according to the App Store compatibility so it must be something with the information your App Store app is looking at for receipts and the like. Is it possible that you manually copied this from an older machine or otherwise lost the receipt data for it commonly found at /private/var/db/receipts/ ? That shouldn't be an issue because I am still using the same machine (this trusty 2010 iMac is showing no signs of giving up the ghost!) I don't know what /private/var/db/receipts/ refers to however... is that somewhere I can look at check? Quote Link to comment Share on other sites More sharing options...
Brad Brighton Posted July 26, 2019 Share Posted July 26, 2019 @Shoogles /private/var/db/receipts/ is a directly that you normally don't need to be poking around in and, in fact, Apple defaults to not showing it to you. To browse this, open a Finder window, do CMD-SHIFT-G and you should get a "Go to the folder:" sheet. Type/paste that path into the box and click "Go". You should be able to discern from the filenames which one(s) belong to Serif. (I don't have the App Store versions or I'd give you a heads-up on what the name actually is.) Also, take a look here as it's diving deeper into the guts of the App Store app state, caches, etc.: https://apple.stackexchange.com/questions/245406/how-to-fix-reset-app-store-app-on-mac-osx-el-capitan Quote https://bmb.photos | Focus: The unexpected, the abstract, the extreme on screen, paper, & other physical output. Tools: macOS (Primary: Ventura, MBP2018), Canon (Primary: 5D3), iPhone (Primary: 14PM), Nikon Film Scanners, Epson Printers Link to comment Share on other sites More sharing options...
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