Dihotom Posted June 4, 2019 Share Posted June 4, 2019 I have both Photo and Designer 1.7.0.367 (RC2) installed. I can send document from Designer to Photo through "Edit in Photo" menu, but in AfPhoto I can't send it back ("Edit in Designer" is greyed out). No matter new document or sent from AfDesigner. Tried to uninstall/reinstall both. (Win7x64) Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 4, 2019 Staff Share Posted June 4, 2019 Hey Dihotom, If both versions are on .367 this should be working and I cannot think why it wouldn't. I've tested it on Windows 10 and 8.1 and it is working fine so I'm wondering if it might be OS specific... I'll see if I can get access to a Windows 7 environment and report back. Thanks! How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Dihotom Posted June 4, 2019 Author Share Posted June 4, 2019 Can it be affected by the fact that I also have both Designer and Photo stable versions installed (1.6.5.135)? In stable "edit" works in both programms. Thanks. Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 4, 2019 Staff Share Posted June 4, 2019 1 minute ago, Dihotom said: Can it be affected by the fact that I also have both Designer and Photo stable versions installed (1.6.5.135)? In stable "edit" works in both programms. Thanks. I have them both installed as well. This normally only happens when once of the versions in a few builds ahead of the other, so it is actually quite surprising... How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
drkanukie Posted June 9, 2019 Share Posted June 9, 2019 I have the same problem Windows 7.0 with 1.7.0.367 versions of Designer & Photo both the same version and the Edit in X options are greyed out in both of them. This is really disappointing as the new release was meant to make this work correctly. Link to comment Share on other sites More sharing options...
carl123 Posted June 9, 2019 Share Posted June 9, 2019 See if this thread helps https://forum.affinity.serif.com/index.php?/topic/87362-open-a-document-from-within-designer-in-photo-and-vice-versa/ Chris B 1 To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Wosven Posted June 9, 2019 Share Posted June 9, 2019 Here on Win7, it's working from AD and AP 1.7.0.367 and with AD Bêta and AP Bêta .380 (I created a new document in AP —or AD—, switched to AD and get it back to AP, and the Bêta work together, and the .367 work together too). Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 10, 2019 Staff Share Posted June 10, 2019 22 hours ago, drkanukie said: I have the same problem Windows 7.0 with 1.7.0.367 versions of Designer & Photo both the same version and the Edit in X options are greyed out in both of them. This is really disappointing as the new release was meant to make this work correctly. As I understand it, we have done this as a kind of 'fail safe'—let me explain: We are forcing you to open both updated apps to prevent any potential damage to your files when passing them from one app to the other. With all the changes/fixes and updates etc. it wouldn't be safe trying to pass a 1.7 file to 1.6. This is why you also couldn't open beta files in 1.6. So for anyone reading this who hasn't followed the link from carl123, the fix is to open both apps and and then close them both (closing is the key). If you just open both apps without closing, you will still experiencing this. Closing the app ensures that the apps have written away whatever they need to so they can communicate safely with one another. If you've done this and are still having an issue, then please let me know. Mark Ingram 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Dihotom Posted June 10, 2019 Author Share Posted June 10, 2019 I have fixed this problem by fully uninstalling all affinity apps and deleteing all related folders in USER and Programm Files folders. After it fresh inslall fixed that issue. Hope this helps. PaulAffinity 1 Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 11, 2019 Staff Share Posted June 11, 2019 19 hours ago, Dihotom said: I have fixed this problem by fully uninstalling all affinity apps and deleteing all related folders in USER and Programm Files folders. After it fresh inslall fixed that issue. Hope this helps. So what I suggested above didn't work? How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Dihotom Posted June 11, 2019 Author Share Posted June 11, 2019 It didn't work :( . Tryed to open/close both and in different order, reinstall, nothing helped. I think some of betas left something in AF folders that broke sending document to other app. Chris B 1 Link to comment Share on other sites More sharing options...
drkanukie Posted June 12, 2019 Share Posted June 12, 2019 I have tried both opening and closing .afphoto and .afdesign files in both apps - the link from designer to photo now works but the link from photo to designer doesn't. Also had reboots etc. So will try a reinstall of photo as it seems to be the problem. It would help if I actually understood how this check works is it a specific file or a registry entry that its looking for as this would be the best way to fix it. From a usability standpoint this check is poorly implemented it should use the version in the registry to check if a compatible version is available. affinity4Christ15 1 Link to comment Share on other sites More sharing options...
Aammppaa Posted June 12, 2019 Share Posted June 12, 2019 I'm using Win7. Both apps at 1.7.0.367 Retail. Edit in... works in both apps. Sorry that it doesn't help those for whom it is greyed out, but this must be related to individual installations, rather than a global bug affecting all Win7 machines. Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
drkanukie Posted June 12, 2019 Share Posted June 12, 2019 I have reinstalled everything even inputting product keys and rebooted and opened files in both and exited and the Edit in Designer in Photo is still greyed out (you can Edit in Photo) from Designer OK. I really need a solution for this beyond turn it on and off again. I look forward to support help. affinity4Christ15 and Aammppaa 2 Link to comment Share on other sites More sharing options...
drkanukie Posted June 12, 2019 Share Posted June 12, 2019 10 minutes ago, Aammppaa said: I'm using Win7. Both apps at 1.7.0.367 Retail. Edit in... works in both apps. Sorry that it doesn't help those for whom it is greyed out, but this must be related to individual installations, rather than a global bug affecting all Win7 machines. I agree but we need to find out what the actual mechanism it is using that is causing the specific problems - It's probably in the shared user space in AppData or Registry Link to comment Share on other sites More sharing options...
drkanukie Posted June 12, 2019 Share Posted June 12, 2019 I also cleared out my %AppData%/Affinity folder but it still broken going Photo -> Designer Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 12, 2019 Staff Share Posted June 12, 2019 Hi drkanukie, I'm trying to find out what else we can try. I will get back to you as soon as I can. Update - I've sent you a PM requesting some personal details about your machine. How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
drkanukie Posted June 12, 2019 Share Posted June 12, 2019 SOLVED @Chris B C:\ProgramData\Affinity\Common\1.0\appinfo\Release delete the .appinfo files there and redo the open and close of the newly installed Photo & Designer apps. Chris B and RobW42 2 Link to comment Share on other sites More sharing options...
drkanukie Posted June 19, 2019 Share Posted June 19, 2019 in 1.7.1 the .appinfo files have moved to C:\ProgramData\Affinity\Common\1.0\appinfo\Release Link to comment Share on other sites More sharing options...
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