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HELP! Unable to Update: Stuck on 1.6.1 (App store purchase)


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Hi.

I purchased Affinity Designer via the App Store, and I've been trying to update with no luck. I even tried to login to get support and it told me there was no account with my email.

How do I update the software that I purchased? My version is too far behind (1.6.1) and not reliable.

Please help.

Thank you,

Rick

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You have to update via the Mac App Store (MAS) where you bought it, the MAS usually should indicate and offer any available app version updates.

☛ Affinity Designer 1.10.5 ◆ Affinity Photo 1.10.5 ◆ OSX El Capitan

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6 minutes ago, RPCarruth said:

My version is too far behind (1.6.1) and not reliable.

You already have the current MAS version of Affinity Designer.

Version 1.7.0 is due for release very soon.

Alfred spacer.png
Affinity Designer/Photo/Publisher for Windows 1.10 • Windows 10 Home/Pro
Affinity Photo for iPad 1.10 • Designer for iPad 1.10 • iPadOS 15.6.1 (iPad Air 2)

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If you followed the link in my previous post you’ll have seen version 1.6.5 downloads for both Mac and Windows, but those are for Serif’s own Affinity Store. The numbering is (and, as far as I’m aware, always has been) different for the Mac App Store versions.

Alfred spacer.png
Affinity Designer/Photo/Publisher for Windows 1.10 • Windows 10 Home/Pro
Affinity Photo for iPad 1.10 • Designer for iPad 1.10 • iPadOS 15.6.1 (iPad Air 2)

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43 minutes ago, RPCarruth said:

Thanks for the reply.

Hmm..Ok, I swear I saw a 1.6.5 download. 

I guess that's for Windows only?

One thing @Alfred failed to mention explicitly is that the Numbers are different but that is the only difference between them.

MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6 || Mac Pro (Late 2013) Mac OS 11.7

Affinity Designer 1.10.5 | Affinity Photo 1.10.5 | Affinity Publisher 1.10.5 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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46 minutes ago, Old Bruce said:

the Numbers are different but that is the only difference between them

Well, almost! Although there are no functional differences in use, there are other differences which may be important to some customers:

 

Alfred spacer.png
Affinity Designer/Photo/Publisher for Windows 1.10 • Windows 10 Home/Pro
Affinity Photo for iPad 1.10 • Designer for iPad 1.10 • iPadOS 15.6.1 (iPad Air 2)

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