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Posted (edited)

I can't open the file after saved on the new version 337, got the following message:

"Failed to load document : Catálogo 2 - 2019
Access to the document's file was lost while performing initial loading.
The document must now be closed."

The error is after 60% of the loading process, some images was embeded on the 312 version, after the 337 version, i converted all images to linked.

Catálogo_2_-_2019.afpub

image.png

Edited by Marvin Dantas
Posted

@Marvin Dantas

Welcome to the Affinity forums.

I downloaded your file (808 MB), clicked it to open in APub and very quickly saw the attached error message.  Perhaps because the images are now linked and so not in the afpub file?

Jeff

 

 

ScreenShot00555.jpg

ScreenShot00555.jpg

Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770.

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.

  • Staff
Posted

I've logged this for the developers to look at, as it's still giving me the error in the build released today.

Serif Europe Ltd. - www.serif.com

  • Staff
Posted

I'm afraid this file is literally truncated, and seems to be missing a fair bit of data which makes it unrecoverable from our end, apologies

Serif Europe Ltd. - www.serif.com

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