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tobi99

[Cannot Reproduce] unprocessed exception error

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.... since the Windows 10 update 1903 works for me DESIGNER and PHOTEO unfortunately no longer ... I get the following message (see screenshot). I have already tried programs deinstalltion. Please urgently for help.

"An unhandled exception error has occurred and the program can not be continued. The crash reference window is displayed when the program is restarted. Reference: 62f908bc-ff96-47b2-ac7c-bf558ba045e9."

"Ein unverarbeiteter Ausnahmefehler ist aufgetreten und das Programm kann nicht weiter ausgeführt werden. Das Crash-Referenzfenster wird bei dem Neustart des Programms angezeigt. Referenz: 62f908bc-ff96-47b2-ac7c-bf558ba045e9."

Screenshot.jpg

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Hi @tobi99,

Welcome to the forums. 

Try this:

Download the latest graphics drivers from the manufacturer's website
Uninstall the current graphics drivers
Reboot
Install the latest drivers
Reboot

Thanks,

Gabe. 

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We have been unable to reproduce this issue, so we have closed it. If further information becomes available, we will reopen the issue.

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