AP Crashes when printing

[clyall90 3]

Hi

Since the most recent update when i try and print Publisher is just crashing and not actually sending anything to the printer.

I have attached a video of the error to show the process.

Thanks

Clyall90

Printing_Crash.swf

[Jon P 209]

Hi clyall90,

Does this happen on a new file or only printing the file you have open in the video file?

Thanks

[clyall90 3]

Hi Jon P 

It only seems to be the file that is attached in the video.

Thanks

 

[Jon P 209]

Can you upload it here? I'll see if I can reproduce it

Thanks

[clyall90 3]

Hi Jon P

Can I send it to you directly as don't want to openly share the document?

Thanks

Callum

[emmrecs01 167]

@clyall90

If you click the "here" in @Jon P's post, it is a link to allow you to upload the file direct to Serif.

[Jon P 209]

Yeah as emmrecs01 pointed out, that here link is a dropbox link that only staff are able to access. The file will only be used for internal testing purposes.

[clyall90 3]

Thank you at Jon P & Emmrecs01 i have now sent over the file

[Jon P 209]

Thanks, I can reproduce this crash with that file on Windows.

I haven't had chance to look into what might the cause but I've logged it for the developers to look at

[clyall90 3]

thanks Jon P for the update

[clyall90 3]

Jon P this issue has been rectified with the most recent update.

Thank you 

[Jon P 209]

Good to know, thanks!