pdh Posted May 26, 2019 Share Posted May 26, 2019 I tried to open my affinity pdf in Adobe Acrobat DC and the fonts all were changed. The fonts do exist in Adobe, it just changed them to something else. I tried everything on the phone with their help and they concluded it can't be helped because the pdf was originated in another software. I thought that fonts were embedded by default in Affinity. Why wouldn't this work? Link to comment Share on other sites More sharing options...
Alfred Posted May 26, 2019 Share Posted May 26, 2019 5 minutes ago, pdh said: I thought that fonts were embedded by default in Affinity. They should be, unless they’re protected. What were the original fonts? What are the substitutions? Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 palatino linotype, open sans, calibri palatino became calibri - I didn't check the entire document for the other substitutions Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 they're available in adobe acrobat dc Link to comment Share on other sites More sharing options...
Alfred Posted May 26, 2019 Share Posted May 26, 2019 I might take a look when I’m back on my Windows system later today, but since I don’t use Adobe Acrobat DC it would probably be better if another user could try to help. Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
ivbera Posted May 26, 2019 Share Posted May 26, 2019 I do not use acrobat either. I just tried it with the Reader DC and I have no issues with those fonts. Which pdf export do you use? Primary: Windows 10 Pro 1903 / Intel Core i7-8750H @ 2.20 GHz / 32 GB RAM/ GTX 1050 Ti Max-Q Secondary: os x mojave / imac 2017 A.Publisher 1.7.2.471 September 2019 Link to comment Share on other sites More sharing options...
mac_heibu Posted May 26, 2019 Share Posted May 26, 2019 A font can’t be „available in Acrobat DC“. It is available in the PDF or not. And if it isd available in the PDF it is displayed in Acrobat. Did you embed the fonts into the PDF? Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 I used Flatten for the pdf export. I did not do anything to embed the fonts before exporting. I thought they were embedded by default. what I meant by available is that Adobe will substitute fonts if it doesn't have them in its program. That shouldn't be the case with this though. thanks all for the help Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 I spent a couple hours with a rep at Adobe and he couldn't figure out how to keep the fonts from being changed when I opened the file in their software Link to comment Share on other sites More sharing options...
MikeW Posted May 26, 2019 Share Posted May 26, 2019 It would help if you uploaded the pdf. The font that is being substituted would be nice too. Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 MikeW - thanks for the help but this file is too large to upload Link to comment Share on other sites More sharing options...
MikeW Posted May 26, 2019 Share Posted May 26, 2019 Just now, pdh said: MikeW - thanks for the help but this file is too large to upload You could just produce a one-page pdf that uses said font as well. Or, if you have the ability, just extract a single page. As regard the font itself, if it isn't embedding, it may be really set to Restricted internally (which can happen if the flag internally is invalid or missing) despite what is reported. This is one reason why it would be good to see the font. My version embeds fine. But it's your choice. Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 How do I check on whether a font is set to Restricted or not? Link to comment Share on other sites More sharing options...
MikeW Posted May 26, 2019 Share Posted May 26, 2019 1 minute ago, pdh said: How do I check on whether a font is set to Restricted or not? By viewing its properties. In Windows, select the font, right-click on it and choose properties, then choose the Details tab. Halfway down the listed properties there is a filed named Font embedability. But Windows can lie to you. It's best to simply open the file in a an application like DTL's OTFMaster or a font editor. I can do those things for you. Link to comment Share on other sites More sharing options...
pdh Posted May 26, 2019 Author Share Posted May 26, 2019 Thanks. Is it enough for me to tell you their names: Palatino Linotype, Opens Sans and Calibri? Otherwise, I can put together a single page pdf. Link to comment Share on other sites More sharing options...
MikeW Posted May 27, 2019 Share Posted May 27, 2019 Single pdf is a great start. Thanks. Link to comment Share on other sites More sharing options...
pdh Posted May 31, 2019 Author Share Posted May 31, 2019 Mike W - sorry for the delay. I'm having a little trouble sending you a pdf page because Affinity Publisher will not let me export as a pdf from that document. (It will from other shorter documents). I'll give it some more thought and see if I can't figure something out. Link to comment Share on other sites More sharing options...
ivbera Posted June 1, 2019 Share Posted June 1, 2019 You just need to try out the fonts in a new document and see if it works or not. If it does, the problem is in the file, which serif is already checking. If the fonts still don't work, try another pdf export istead of flatten. Also in the pdf export settings click on 'more' and scroll down. There you can embed your fonts. Primary: Windows 10 Pro 1903 / Intel Core i7-8750H @ 2.20 GHz / 32 GB RAM/ GTX 1050 Ti Max-Q Secondary: os x mojave / imac 2017 A.Publisher 1.7.2.471 September 2019 Link to comment Share on other sites More sharing options...
A_B_C Posted June 1, 2019 Share Posted June 1, 2019 On 5/27/2019 at 1:30 AM, MikeW said: By viewing its properties. In Windows, select the font, right-click on it and choose properties, then choose the Details tab. Halfway down the listed properties there is a filed named Font embedability. At least in the Mac version, Publisher seems to ignore any embedability settings stored in an OpenType font: https://forum.affinity.serif.com/index.php?/topic/66825-how-does-publisher-handle-non-embeddable-fonts/&tab=comments#comment-347084 So I would rather believe that your font embedding problems are due to a wrong setting in the export preferences. Link to comment Share on other sites More sharing options...
pdh Posted June 1, 2019 Author Share Posted June 1, 2019 Thanks all for the help. Ivbera - I'll give that a try with a new document. Unfortunately, I am unable to export at all in the current document. It will sometimes crash just by choosing export at all. Other times it will let me make a choice and then crash. Also, the document takes forever to load and sometimes it still doesn't load completely, some pages only partially load. If the problem is in the file, what can I do about it? Is it possible to duplicate it or copy and paste it into a new document? Perhaps serif will be able to figure it out. Link to comment Share on other sites More sharing options...
A_B_C Posted June 1, 2019 Share Posted June 1, 2019 It is difficult to troubleshoot your document without knowing anything about it, pdh. Maybe you could share at least a screen shot of your document structure. Are you working with very large images? To be honest, I can’t imagine that it should be a font problem. Palatino, Open Sans, and Calibri are run-of-the mill, bread-and-butter typefaces that come with no embedding restrictions by default. So either your font files are corrupted (which could be the case), or the problem lies elsewhere. In order to troubleshoot your document, you could copy your document contents, one after another, to a new document, and attempt an export after each step. This way, you could possibly determine the critical piece of content. Link to comment Share on other sites More sharing options...
pdh Posted June 2, 2019 Author Share Posted June 2, 2019 I've been trying to copy the documents contents and past into a new document like you suggest, but it takes forever. The software is very slow and unstable with this document. There's no way I will get through the 365 pages. Yes, I am working with large images, on some pages, often full page size. If the font files are corrupted, how do I fix them? Though it is slow, I can get the document to load and then work with it. I just can't export. It'll usually crash just by choosing export. It is much slower now than it was 2 builds ago. Attached are a couple sample screenshots. Thanks for the help. A_B_C 1 Link to comment Share on other sites More sharing options...
mmuller Posted June 2, 2019 Share Posted June 2, 2019 @pdh you might want to try turning off the live spelling checker on a document that size - I'm no expert but if it's checking 365pp continuously it may be a drain on your system to perform that all the time... A_B_C 1 Link to comment Share on other sites More sharing options...
pdh Posted June 2, 2019 Author Share Posted June 2, 2019 Good idea. Thx. Link to comment Share on other sites More sharing options...
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