Johnnymichael Posted May 21, 2019 Share Posted May 21, 2019 Hello, Who can tell me what is going wrong : Quite often, with Affinity photo I get a message "access refused" when trying to save a document. At first, I thought perhaps it is due to when I buy a photograph on the Internet, but now, I am starting a new document with nothing on it and when I am saving it under it won't do it either...same "access refused" this is driving me mad ! Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 21, 2019 Share Posted May 21, 2019 Where are you trying to save the document to? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Johnnymichael Posted May 22, 2019 Author Share Posted May 22, 2019 On to my hard drive ... Quote Link to comment Share on other sites More sharing options...
IanSG Posted May 22, 2019 Share Posted May 22, 2019 What happens if you use a different program to save a file to the failing location(s)? Callum 1 Quote AP, AD & APub user, running Win10 Link to comment Share on other sites More sharing options...
Johnnymichael Posted May 22, 2019 Author Share Posted May 22, 2019 This is clearly a problem with Affinity. I have no problem with other programs and this is not bound to a particular location Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted May 22, 2019 Staff Share Posted May 22, 2019 Hi Johnnymichael, Welcome to the forums Please could you navigate to your Applications folder Right-click on Affinity Photo app and Select Get Info then navigate to Sharing & Permissions and add your user account and set permissions to Read & Write? This should hopefully solve your issue. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Johnnymichael Posted May 26, 2019 Author Share Posted May 26, 2019 I did so and the system was set on Read & Write. So I tried to create a new user account, set it on Read & Write... I will see if this is doing better. I will come back if this isn't the case. Thanks for your help anyway ! Quote Link to comment Share on other sites More sharing options...
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