Saving document refused

[Johnnymichael]

Hello,

Who can tell me what is going wrong : Quite often, with Affinity photo I get a message "access refused" when trying to save a document. At first, I thought perhaps it is due to when I buy a photograph on the Internet, but now, I am starting a new document with nothing on it and when I am saving it under it won't do it either...same "access refused" this is driving me mad !

[R C-R]

Where are you trying to save the document to?

[Johnnymichael]

On to my hard drive ...

[IanSG]

What happens if you use a different program to save a file to the failing location(s)?

[Johnnymichael]

This is clearly a problem with Affinity. I have no problem with other programs and this is not bound to a particular location

[Callum]

Hi Johnnymichael,

Welcome to the forums

Please could you navigate to your Applications folder Right-click on Affinity Photo app and Select Get Info then navigate to Sharing & Permissions and add your user account and set permissions to Read & Write? This should hopefully solve your issue.

Thanks

C

[Johnnymichael]

I did so and the system was set on Read & Write. So I tried to create a new user account, set it on Read & Write... I will see if this is doing better. I will come back if this isn't the case. Thanks for your help anyway !