lgoodwin Posted May 20, 2019 Share Posted May 20, 2019 On all applications the help window will NOT display.. It used to be the case that one must select English (UK) to display help, but neither version of English will permit the display of any help screens. A window opens, but nothing is shown. Quote Link to comment Share on other sites More sharing options...
Alfred Posted May 20, 2019 Share Posted May 20, 2019 Are you using macOS Mojave? There seems to be an ongoing issue with the Help in that particular OS version. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
lgoodwin Posted May 20, 2019 Author Share Posted May 20, 2019 Nope. Windows 10. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 20, 2019 Share Posted May 20, 2019 Which release, and where did you purchase it/them? Is this a new installation, or a problem which just started occurring? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
lgoodwin Posted May 21, 2019 Author Share Posted May 21, 2019 It just started about a week ago, after I downloaded the most recent Publisher Beta. (Now Designer help will come up, but not Photo or Publisher). Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted May 21, 2019 Staff Share Posted May 21, 2019 Can you check the following location to see if the help files are there, you can open the Index.html file in a browser to display the help. C:\Program Files > Affinity > Photo > PhotoHelp > Contents > Resources Quote Link to comment Share on other sites More sharing options...
lgoodwin Posted May 21, 2019 Author Share Posted May 21, 2019 Thanks. The index page is there for Photo, but not for Publisher. Interestingly, the index page is also NOT there for Designer, but the help file opens when I press F! or click help in Designer. Quote Link to comment Share on other sites More sharing options...
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