Jump to content
Chaya

[Cannot Reproduce] Exporting - bugs or features?

Recommended Posts

I’ve had 2 problems when exporting.

  • On 2018 iPad Pro - No mattter what format I choose  - png, jpg, psd - the system hangs. Takes forever.
  • on 2017 iPP - the “share” button finally lights up, but when I chose to save it to photos instead of a file, system crashes and picture is not saved. Save to files does work.
Edited by Chaya
Figured out one of the problems I was having

Share this post


Link to post
Share on other sites

Gabe - 

my fault - I didn’t know how to delete this post. I belatedly realized that when I set up the document that what I thought was 2048 pixels @ 300 dpi was points that ballooned to 8k+ in pixels when I tried to export it. Once the file size was made smaller, both problems went away. I did send in a suggestion that we be able to designate new document sizes in pixels instead of points. I only know how to think in pixels, even when designing for print.

Edited by Chaya

Share this post


Link to post
Share on other sites

When you create a new document, you can choose the units of your choice.

 

We have been unable to reproduce this issue, so we have closed it. If further information becomes available, we will reopen the issue.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.