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Chaya

[Cannot Reproduce] Exporting - bugs or features?

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Posted (edited)

I’ve had 2 problems when exporting.

  • On 2018 iPad Pro - No mattter what format I choose  - png, jpg, psd - the system hangs. Takes forever.
  • on 2017 iPP - the “share” button finally lights up, but when I chose to save it to photos instead of a file, system crashes and picture is not saved. Save to files does work.
Edited by Chaya
Figured out one of the problems I was having

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Posted (edited)

Gabe - 

my fault - I didn’t know how to delete this post. I belatedly realized that when I set up the document that what I thought was 2048 pixels @ 300 dpi was points that ballooned to 8k+ in pixels when I tried to export it. Once the file size was made smaller, both problems went away. I did send in a suggestion that we be able to designate new document sizes in pixels instead of points. I only know how to think in pixels, even when designing for print.

Edited by Chaya

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When you create a new document, you can choose the units of your choice.

 

We have been unable to reproduce this issue, so we have closed it. If further information becomes available, we will reopen the issue.

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