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[Aph] Frequent hanging when closing tabs


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Does anyone else get frequent hanging when closing tabs? This happens about once a day to me and I have to kill the application process in Task Manager, losing every other open unsaved document. :61_sob: I use the latest official release.

Affinity Photo 2.3.1 for Windows  OS: Windows 10 Pro x64 ver. 22H2  CPU: AMD Ryzen 7950X 16-core  RAM: 64 GB DDR5-6400  GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98  NVMe SSD Samsung 980 Pro 1 TB  Monitors: 2x Eizo ColorEdge CS2420 24"

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Hi Alex_M :)

This isn't something we're aware of, nor has been reported previously - it certainly isn't something I've encountered so I'm going to need some more information to investigate.

If you paste the following to a Run dialogue, are there any crash reports generated when you force quit your app?

%appdata%/Affinity/Photo/1.0/CrashReports

Crash logs will be the easiest way to narrow down the cause, so if you could attach the latest 3 to your reply this would be more than useful.

Do you regularly follow the same workflow, or does this appear to happen at random? How many images (on average) do you have open at once?

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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