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Trouble paying


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Is Affinity Photo and Design from a European country? i'm trying to purchase the software, but paypal and my debit card keeps getting declined (I'm from the US). I'd really love to purchase this software, and I'm trying to contact my bank to help for now, but I just wanted to ask if there was a way to purchase this from some place that will take my money.

Nevermind, found a workaround, a second after posting.

 

Edited by alisa
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Hello Alisa,

Thanks for getting in touch and I am sorry you are not able to place your order. This will more than likely be down to your card being declined as we are a UK based company and your bank will judge this as suspicious activity. Call them to explain that you are attempting to make a legitimate order with us and see how that goes. If it persists you can send an e-mail to affinity@Serif.com with your full address and we will forward a secure link that will allow you to make a payment.

I hope it goes well for you.

Andy

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4 minutes ago, AndyB said:

Hello Alisa,

Thanks for getting in touch and I am sorry you are not able to place your order.

Not enough caffeine yet, Andy? :P 

5 hours ago, alisa said:

Nevermind, found a workaround, a second after posting.

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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