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Cannot see JPG files outside of Affinity Photo


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Hi Andrew Belsey,

Welcome to the forums :)

If possible could you try exporting a JPG to your desktop to see if that appears?

Thanks

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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1 hour ago, Andrew Belsey said:

When I am inside Affinity I can see the photos.  When I am outside, i.e. in Finder I cannot.  Any help appreciated.

Finder provides several different view options, which can be set on a per window basis. One of them is to show icon previews or not. If that is not enabled for a particular Finder window, you will just see the generic JPEG document icon for that type of file:
28455578_genericjpegicon.jpg.70a2994347f2b1b175713c751a790c31.jpg

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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Also, there are cases where you have to kick the finder in the shins to get it to (re)generate thumbnails. There are multiple possible issues behind it so if what RCR suggests isn't your issue, do a web search for "force finder to create thumbnails".

I'm not posting the several alternatives here (the results of the search) because when you read through those posts/threads, it seems to be pretty variable about which approaches work and under what conditions. There will probably be some work involved on your machine to figure out what your particular case is.

https://bmb.photos | Focus: The unexpected, the abstract, the extreme on screen, paper, & other physical outputTools: macOS (Primary: Ventura, MBP2018), Canon (Primary: 5D3), iPhone (Primary: 14PM), Nikon Film Scanners, Epson Printers

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1 hour ago, Andrew Belsey said:

I can see JPGs otherwise, it is just those created from within Affinity Photo!  Any thoughts?

To begin with, try the suggestions already made in this topic & let us know the results. Some screenshots would also help.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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