Yosser70 Posted May 6, 2019 Posted May 6, 2019 Just downloaded the trial and when I click the installer I get a popup saying "this app can't run on your PC". I'm running win 10(1803) 64bit, 12gb ram so I should be compatible. Any ideas? Quote
Alfred Posted May 6, 2019 Posted May 6, 2019 Welcome to the Serif Affinity Forums, @Yosser70. Yes, you should be compatible — or rather, your system should! You may have a corrupt or incomplete download. To check for this, right-click the installer file in an Explorer window and choose ‘Properties’. In the Properties dialog, go to the Digital Signatures tab and click on an entry in the signature list to highlight that entry. The ‘Details’ button will become enabled, and when you press it and wait for several seconds you will get a message telling you whether or not the digital signature is OK. If it’s not OK, you need to download a fresh copy of the installer file (and if it is OK, the problem lies elsewhere and there’s no point in downloading the installer file all over again). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)
Yosser70 Posted May 6, 2019 Author Posted May 6, 2019 I got it sorted. Reinstalled but with my firewall etc switched off. All working now, thanks. Quote
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