Andyneu Posted May 5, 2019 Share Posted May 5, 2019 When I open a photo then put a white mask over the photo and then insert another photo using the "place" command, AffinnityPhoto always crashes. Windows version Chris B 1 Link to comment Share on other sites More sharing options...
Uwe367 Posted May 5, 2019 Share Posted May 5, 2019 I can confirm this behavior. Photo quits without an error message. Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
Rick G Posted May 5, 2019 Share Posted May 5, 2019 Can you give exact steps and perhaps a screen shot of your layers area just before it crashes? I tried and I am not getting a crash, but am willing to try and reproduce your steps. Thanks PS The next step to rule out a bug is to do what they call a control runup ... hold the control key down while you start the program and reset it to factory defaults. But let me test on this end Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Link to comment Share on other sites More sharing options...
Uwe367 Posted May 5, 2019 Share Posted May 5, 2019 19 minutes ago, Rick G said: Can you give exact steps and perhaps a screen shot of your layers area just before it crashes? I tried and I am not getting a crash, but am willing to try and reproduce your steps. Thanks PS The next step to rule out a bug is to do what they call a control runup ... hold the control key down while you start the program and reset it to factory defaults. But let me test on this end See the video below please. It shows how to reproduce the crash. 2019-05-05-19-42-13.mp4 I have done some tests more and the error occurs with all other mask options too. It doesn´t matter if you choose black, white, transparent or overlay. But it only occurs with the quick mask, not if you add a New Mask Layer via Menu Layer --> New Mask Layer. Gnobelix 1 Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
Gnobelix Posted May 5, 2019 Share Posted May 5, 2019 Hello @Uwe367, thanks for your test, i can confirm the crash by using the quick mask. User @dmstraker has discovered a similar error, look here. Cheers Uwe367 1 Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Rick G Posted May 5, 2019 Share Posted May 5, 2019 1 hour ago, Uwe367 said: have done some tests more and the error occurs with all other mask options too. It doesn´t matter if you choose black, white, transparent or overlay. But it only occurs with the quick mask, not if you add a New Mask Layer via Menu Layer --> New Mask Layer. I can confirm the crash May I ask why you are adding a picture over a quick mask? Just for my own understanding. What was supposed to happen? Thanks Ron P. 1 Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Link to comment Share on other sites More sharing options...
Ron P. Posted May 6, 2019 Share Posted May 6, 2019 I'm curious about this too. I can understand applying a mask to a layer, but not using quick mask. Rick G 1 Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Uwe367 Posted May 6, 2019 Share Posted May 6, 2019 Andy noticed this error and i only checked what happens on my system and there was the same. Not more But a Crash is a Crash, no matter how it occurs. Whether this method makes sense or not is, in my opinion, of secondary importance in this case. Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
Ron P. Posted May 6, 2019 Share Posted May 6, 2019 18 hours ago, Uwe367 said: Andy noticed this error and i only checked what happens on my system and there was the same. Not more But a Crash is a Crash, no matter how it occurs. Whether this method makes sense or not is, in my opinion, of secondary importance in this case. I agree, I was just thinking maybe he was using some technique I had not came across, and of course would like to learn. That's all. Uwe367 1 Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Rick G Posted May 6, 2019 Share Posted May 6, 2019 1 hour ago, Ron P. said: I agree, I was just thinking maybe he was using some technique I had not came across, and of course would like to learn. That's all. Same here. It does crash and we have confirmed it Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Link to comment Share on other sites More sharing options...
Uwe367 Posted May 7, 2019 Share Posted May 7, 2019 4 hours ago, Ron P. said: I agree, I was just thinking maybe he was using some technique I had not came across, and of course would like to learn. That's all. Yes, of course, It could have been that he found another technique with which one can work better. Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
Staff Chris B Posted May 7, 2019 Staff Share Posted May 7, 2019 On 5/6/2019 at 4:27 AM, Uwe367 said: But a Crash is a Crash, no matter how it occurs. Whether this method makes sense or not is, in my opinion, of secondary importance in this case. Correct! The app should never crash... no matter what you are doing On 5/5/2019 at 8:29 PM, Gnobelix said: User @dmstraker has discovered a similar error, look here. This could be the same crash—I'll check. Thanks for reporting it @Andyneu Uwe367 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Andyneu Posted May 7, 2019 Author Share Posted May 7, 2019 For me, working with masks is still new and I just played a little with the masks. Placing me was not very clear where that should be and so I tested it. Now I know what the order is for. But you could also use it for crashing I am new to this matter and my English is not the best so I have to try a lot. It would be perfect if your tutorials were also translated into German. But I'm absolutely thrilled with how you respond to information and try to solve the problems immediately. Very much praise from me to you. Keep it up Link to comment Share on other sites More sharing options...
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