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Gottardo Zancani

[Fixed] Unable to export to PDF

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Hi

I'm unable to export this file to PDF: also trying a copy/paste of the whole content on a new file doesn't solve the problem (nor changing the destination of the PDF file)

Error message is "An error occurred while exporting to:".

Using Affininty ver 1.6.5.135 on W10 - this the only file with such a problem.

Thanks in advance

Regards

Gottardo

Cover BUG.afdesign

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Hi, welcome to the Affinity forums.

I downloaded your file, opened it in the latest release version of AD, selected to Export it to pdf, using the settings in the two screenshots, and immediately the file, attached below, was created.

Can you post screenshots of those two settings screens so that I can exactly replicate what you are trying, since I suspect the problem may be in at least one of the settings used?

Jeff

Cover BUG.pdf

ScreenShot00545.jpg

ScreenShot00546.jpg


Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

iPad Pro (11") running Affinity Photo and Designer (iOS 14.4)

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

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In attachment the screenshots of my parameters: unfortunately I'm using the UI in Italian but all the figures are the same. 

I've managed to export the file using the preset PDF (Flattened): the Print and Web presets are causing the same error.

I've notices only one difference: the systems seems unable to estimate the size of the exported file (see boxed area in the atteched PDF).

In addition, in your file it's clear that you have not the same fonts installed: I've found that the problem is caused by the font "CAITLYN". Removing the font fixes the problem.

Export Parameters.pdf

Edited by Gottardo Zancani

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