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I seem to have hidden my cropping custom ratios and I cant seem to unhide them.


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I think the app only provides a way to delete custom presets, but no way to hide them. So assuming you have added some custom ratios & not accidentally deleted them, there may be some problem with the file that stores them. According to this post, your custom crop presets file should be stored in a file named "croppresets.propcol" in a folder at this location:

C:\Users\{username}\AppData\Roaming\Affinity\Photo\1.0\user\

Resetting the Crop Tool Presets from the  Clear User Data window won't help, since that would just create a new croppresets file with only the factory defaults, just like you have now. But if you have a backup of your files including that folder, you could try replacing the current croppresets.propcol file with the one from your backup.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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If you happen to use both the retail version (as in your screenshot) and the beta version (1.7), did you perhaps add the presets in the beta version rather than in the retail version?

All settings are separate between retail and beta, and that could explain something seeming to disappear.

Or, do you have Affinity Photo installed on more than one computer? Again, the settings would be specific to the computer.

Are you signed in with the same Windows user ID? Using a different ID would also get you different settings.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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