jamesarm97 Posted May 5, 2019 Share Posted May 5, 2019 I bought affinity desktop for windows since I have the Mac and iPad versions but only have a desktop with windows 7 on it. I updated it to SP1 and installed all the updates but when I try to install the affinity desktop for windows I just get a window with a blue background and the affinity logo. Never loads to the install steps. I don’t want to upgrade windows if I don’t have too since it is running a laser cutter. Quote Link to comment Share on other sites More sharing options...
Alfred Posted May 5, 2019 Share Posted May 5, 2019 Welcome to the Serif Affinity Forums, @jamesarm97. The Affinity apps should install and run OK on 64-bit Windows 7 SP1 with Aero enabled. Do you have the 32-bit version of Windows 7, or have you disabled Aero? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff DWright Posted May 5, 2019 Staff Share Posted May 5, 2019 If you are running Windows 7 64bit you will also need to have the Platform update installed which you download from this link Alfred 1 Quote Link to comment Share on other sites More sharing options...
jamesarm97 Posted May 5, 2019 Author Share Posted May 5, 2019 It is running Windows 7 SP1 64bit. Not sure about the Aero feature, I’m not a windows person and will have to look into that. Quote Link to comment Share on other sites More sharing options...
Alfred Posted May 5, 2019 Share Posted May 5, 2019 16 minutes ago, jamesarm97 said: Not sure about the Aero feature It’s enabled by default, so you would know if you’d turned it off. As Darren has kindly pointed out, you also need to have the Platform Update installed: 2 hours ago, DWright said: If you are running Windows 7 64bit you will also need to have the Platform update installed which you download from this link Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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