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Photothusiast

Affinity photo crashing on iPad Air 2019

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I previously had the app on the iPad 9.7 2018 and decided to upgrade to the iPad Air 2019 due to the bigger screen, quicker performance and more storage. However the app keeps crashing and closing down. Sometimes its instantly after uploading a photo within the app and other times its after a considerable amount of editing without edits being saved. 

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@Photothusiast

Welcome to the Serif Affinity forums :)

The QA team have had a number of similar reports in the last few days, but haven't got an iPad air 3 in the team yet. We suspect that this may be due to the 3GB memory option and we may need to improve our memory optimization in Affinity Photo for this new configuration, sorry. We are unlikely to patch 1.6.x again, before we update to 1.7.0 but we are passing these reports back to get this addressed as a matter of priority for the next release, if that is the cause.


Patrick Connor

Serif (Europe) Ltd.

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