John V White Posted May 4, 2019 Share Posted May 4, 2019 My Affinity Photo program on my MACMini is continually freezing and I am having to FORCE QUIT it, then re-open it. This is becoming more frequent (every 3-4 images that I open) Note: Accordingly EXPORT doesn't function and I have to save as an afphoto after which no function will operate so have to FORCE QUIT & re-open Quote JOHN V WHITE tel: (Sweden) +46 761 397 772tel: (Greece) +30 6948 017 277tel: (Greece landline) +30 282 508 3102tel: (UK) +44 750 721 2478e-mail: lefkoseikos@gmail.com websites:http://johnvwhite16.wix.com/johnvwhiteassochttp://johnvwhite16.wix.com/johnvwhitehttps://se.linkedin.com/in/john-v-white-9261422 Link to comment Share on other sites More sharing options...
firstdefence Posted May 5, 2019 Share Posted May 5, 2019 What is the system spec of the MacMini Which OS X are your running Which version of Affinity Photo are you using In Preferences, on the performance tab what are the settings (Screenshot would be good) Has Affinity Photo been working okay previously? In Preferences there is also a Miscellaneous tab with reset options to try. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
John V White Posted May 5, 2019 Author Share Posted May 5, 2019 See the attachments - But until a couple of months ago Affinity Photo was working OK and I was entirely satisfied, but now am experiencing innumerable and frustrating problems Quote JOHN V WHITE tel: (Sweden) +46 761 397 772tel: (Greece) +30 6948 017 277tel: (Greece landline) +30 282 508 3102tel: (UK) +44 750 721 2478e-mail: lefkoseikos@gmail.com websites:http://johnvwhite16.wix.com/johnvwhiteassochttp://johnvwhite16.wix.com/johnvwhitehttps://se.linkedin.com/in/john-v-white-9261422 Link to comment Share on other sites More sharing options...
Staff DWright Posted May 6, 2019 Staff Share Posted May 6, 2019 Can you please reset your Affinity Photo back to its default settings by holding down the CTRL key while launching Photo. When the Clear User Data window appears, click Select All and then Clear. Be aware that resetting Photo back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting Photo, please watch our Affinity - Exporting User Settings and Keyboard Shortcuts video. Quote Link to comment Share on other sites More sharing options...
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