Jump to content

Recommended Posts

My first post here, although I've had AP since the first Beta version came out.

I have noticed over the last couple of months that my pre-sets for AP HDR were not listed on the left side of the screen, nor were the small accompanying images displayed which show an indication of what each effect looks like.  I decided to reset AP by opening it up while holding down Ctrl, and clicking on reset all.  Uh-oh, now I have no HDR presets showing.  Help please!

AP 1.6.5.123

Win 10 Pro version 1809 (64 bit)

 

Share this post


Link to post
Share on other sites

Hi BobBate,

Welcome to the forums :)

Is the preset window showing and its just empty or is the entire window missing?

Thanks

Callum

Share this post


Link to post
Share on other sites

Hi Callum, and thanks for the welcome.

The preset window does show, but it is empty.  After completion of the HDR merge and preliminary tonemapping (a kind of baseline tonemap, I guess), I only see what is shown in screengrab 1.  Clicking on the dropdown below presets shows a blank too (as in screengrab 2).  Any thoughts?

Thanks

Bob 

SG 2.jpg

SG 1.jpg

Share this post


Link to post
Share on other sites

Callum - Any thoughts?  I was hoping you - or someone else from Serif - may have responded by now.

Should I just contact Serif and ask for another d/l link for the software I bought?

Bob

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.