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Destrojed JPG picture (not from Affinity)


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Hi,

here is a screenshot of a JPG picture from my wife's computer. There are 1000's of JPG photos destroyed by something. Does somebody know the reason why this happened? At the moment of opening the picture it is OK, but after a 1/10th of a second it is ruined. The pattern is not repetitive.

P.S.

She uses "Microsoft Photo Viewer" or maybe "Photos" (also from Microsoft) to watch the pictures. She doesn't know to use and doesn't have any bitmap editor. BTW, all other files are OK.

0-02-04-0215b0fe3e336c9276bad91979487341a0543d11c256e2e318adc333577d417d_9ca157f3.jpg

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
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Did those showed up and worked correctly before? - Reminds me to some wrong image transfer from a card reader I've once saw, that card reader had difficulties working correctly on a specific USB port and always mismatched the image transfer from certain CF cards.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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She has the pictures for years and she noticed it a few days ago.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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Are they ok if you open them on your computer, or corrupted there, too?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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I'm affraid to copy any of them to my computer. If they contain virus...

https://www.geek.com/news/updated2-new-virus-embeds-itself-in-jpg-images-549279/

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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14 minutes ago, Petar Petrenko said:

I'm affraid to copy any of them to my computer. If they contain virus...

https://www.geek.com/news/updated2-new-virus-embeds-itself-in-jpg-images-549279/

Note that the article is from 2002. Google for jpeg viruses and see if that reassures you. I don't see how the contents of a jpeg could hurt your computer as long as you only open it in a trusted application like AP (but computer security is far from my area of expertise).  

I assume you've checked her system for malware. You might try installing a trusted image viewer like IrfanView  (www.irfanview.com) and see if they display properly.

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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It is protected only by Wondows Defender.

For malware I only use SuperAntiSpyware.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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6 minutes ago, Petar Petrenko said:

It is protected only by Wondows Defender.

For malware I only use SuperAntiSpyware.

Windows Defender is good. I don't know about SuperAntiSpyware; I use MalwareBytes and it hasn't let me down.

Have you tried installing IrfanView and viewing the images with it?

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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Yes, I tried. The same results, unfortunatelly.

SuperAntiSpyware is great program. It saved me when no other could.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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24 minutes ago, Petar Petrenko said:

Yes, I tried. The same results, unfortunatelly.

SuperAntiSpyware is great program. It saved me when no other could.

I assume you've also tried updating drivers. Do you have somewhere you could upload one of the images so I could take a look?

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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Here it is.

temp.jpg

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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No, I copied to mine first via Viber.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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1 minute ago, Petar Petrenko said:

No, I copied to mine first via Viber.

I didn't realize you'd decided that was safe. Do the file dates indicate that they have been changed about the time you noticed the issue?

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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Well, I took a risk.

The Created and Modified dates are january 25, 2015 and the accessed date is march 22, 2017 for this picture.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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6 hours ago, Petar Petrenko said:

Well, I took a risk.

The Created and Modified dates are january 25, 2015 and the accessed date is march 22, 2017 for this picture.

Could it possibly have been corrupt that long? Can you establish the last time that the file was known to be good?

Of course it's easy for a program to change a timestamp, or modify a file and not change the timestamp, but it's not something that an application would typically do.

Other than this image file issue, has her computer been behaving properly?

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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3 hours ago, casterle said:

1. Could it possibly have been corrupt that long?

2. Can you establish the last time that the file was known to be good?

Of course it's easy for a program to change a timestamp, or modify a file and not change the timestamp, but it's not something that an application would typically do.

3. Other than this image file issue, has her computer been behaving properly?

  1. I don't know how long they have been corrupted because I don't use her computer.
  2. I don't understand your question. How to do that and what is it good for?
  3. Yes, everything else works fine.

 

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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3 hours ago, v_kyr said:

You can give some JPG repair tools a try ...

... and see if those might help to identify the problems.

Thanks @v_kyr. I'll give them a try.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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9 hours ago, Petar Petrenko said:

I don't understand your question. How to do that and what is it good for?

It's not something you would do, I was just noting that while it's easily possible to modify the contents of a file without changing a timestamp programmatically, that's not something an application would generally do. In other words, only a program designed for nefarious purposes would do that, to disguise that or when the file was changed and thus make it harder to find the culprit. 

Since you apparently don't have viruses (and I've never heard of one designed to mess with your photos and nothing else) or malware, and we know the files were once in good condition on that computer, the corruption must have occurred on that computer. But how?

MalwareBytes has a free version. You might give that a try and see if it finds anything. Beyond that I'm at a loss.

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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Thanks guys for helping me with the problem.

@casterle I'll give a chance to MalwareBytes to see if it could help me.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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47 minutes ago, Petar Petrenko said:

Thanks guys for helping me with the problem.

@casterle I'll give a chance to MalwareBytes to see if it could help me.

Two other thoughts come to mind. Windows provides a couple of utilities you should try. One will scan your system and check the OS files for completeness and corruption, and the other checks your hard disk for corruption.

You must run the first program, fsc, from the command prompt as administrator. Open the command prompt by right clicking on the icon in your taskbar, then 'Run as administrator'. On Win 10 that option is hidden; you have to right-click twice - once on the icon to open the context menu:

image.png.ee47bd043a501761b4f53feb0a7664f3.png

Then again on 'Command Prompt' within the context menu:

image.png.09e83825f2db6d922e932bda9987c088.png

And finally on 'Run as administrator'.

At the command prompt type:

  sfc /scannow

The scan takes about 20 minutes on my system. It will tell you if it finds a problem with your system files.

Once this scan has completed, type:

   chkdsk

and wait for the scan to complete. Depending on disk size and speed this scan can take an hour or more.

If either of these programs finds problems, post the results here and we can proceed.

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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I started with SFC /SCANNOW but no window is opened to monitor the progress. It is the same case with CHKDSK. Is it OK or something is wrong?

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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4 hours ago, Petar Petrenko said:

I started with SFC /SCANNOW but no window is opened to monitor the progress. It is the same case with CHKDSK. Is it OK or something is wrong?

Yes, that's how command line utilities generally work. They take their input via command line parameters (the '/scannow' part of the sfc command). Output is printed in the 'DOS box' where the command prompt lives, below the line to typed to start the utility.

If either of these programs indicates that it found a problem, it will tell you in the text it displays. If you think the output indicates an issue, can you grab a screenshot (focus on DOS box, Alt-PrtScrn). That puts the image in the clipboard. You can literally paste (Ctrl-V) that image into the editor when you reply to this message rather than saving it to a file first.

If there is more output than will fit on a screen let me know and I'll tell you how to proceed. 

Windows 11 Pro, XP-Pen Deco 03, AP, AD & APub

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Yesterday, when I tried, a DOS text box appeared for a fraction of a second and dissapeared. It happened with both commands (AFC and CHKDSK). No report, no prompt that it was working or stopped working. Just nothing. I can try something else when she comes back home about 6 PM and it is 8:30 AM now.

I tried, also, MalwareBytes. It found some malware and removed them, but the photos are still the same.

I installed "Stellar Repair for Photo", too, but it didn't help. I was watching, in a separate window, the folder with the pictures while it was running and nothing happened when it said that a picture was repaired.

All the latest releases of Designer, Photo and Publisher (retail and beta) on MacOS and Windows.
15” Dell Inspiron 7559 i7 Windows 10 x64 Pro Intel Core i7-6700HQ (3.50 GHz, 6M) 16 GB Dual Channel DDR3L 1600 MHz (8GBx2) NVIDIA GeForce GTX 960M 4 GB GDDR5 500 GB SSD + 1 TB HDD UHD (3840 x 2160) Truelife LED - Backlit Touch Display
32” LG 32UN650-W display 3840 x 2160 UHD, IPS, HDR10 Color Gamut: DCI-P3 95%, Color Calibrated 2 x HDMI, 1 x DisplayPort
13.3” MacBook Pro (2017) Ventura 13.6 Intel Core i7 (3.50 GHz Dual Core) 16 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 650 1536 MB 500 GB SSD Retina Display (3360 x 2100)

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