onno-r Posted April 17, 2019 Share Posted April 17, 2019 When copying a number of symbols by drag and copy (alt-cmd-drag) to a different artboard AD crashes crash report AD.txt Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 18, 2019 Staff Share Posted April 18, 2019 Hi onno-r, Have you tried this on a new document? I've just tried myself and have been unable to reproduce it. Would you be able to attach the file that is crashing for you please? When reporting issues like this if you can attach supporting files it allows us to investigate issues a lot quicker! Thanks Link to comment Share on other sites More sharing options...
onno-r Posted April 18, 2019 Author Share Posted April 18, 2019 Hi Sean, Actually i cannot reproduce it myself either at this moment. I'm afraid I can't share the file with you, because it is client work. I tried a new file in the same manner, but no crash here. Let me get back to you as soon as I have something more substantial Thanks, Onno Sean P 1 Link to comment Share on other sites More sharing options...
onno-r Posted April 28, 2019 Author Share Posted April 28, 2019 Hi Sean, In spite of the latest version of AD which I just installed it happens again, but now more frequently. I'd like to attach a file. But is there a way to keep it a little more private? I'm working on something for a client. best, Onno Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 29, 2019 Staff Share Posted April 29, 2019 Hi onno-r, You can upload your file to our internal Dropbox account below. If you could also get a screen recording showing you reproducing the crash that would also help. If not detailed steps on what you do to reproduce it would help us a lot. https://www.dropbox.com/request/7WFTuVwgtTIgPQWIotD4 Thanks. Link to comment Share on other sites More sharing options...
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