TMX Photo Posted April 16, 2019 Share Posted April 16, 2019 I have latest mac osx system on a 2017 iMac with latest affinity photo. I have pictures from my Nikon d500 camera which in raw format are "nef" files. I started the batch processing to save them as jpeg and after my (about 8 pictures) were loaded, the "ok" button was inactive. I didn't need to make any other changes to the batch but to save as a jpeg. Does Affinity need to be updated? What's the latest version suppose to be? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted April 16, 2019 Staff Share Posted April 16, 2019 Hi TMX Photo, Welcome to the forums When batch processing, did you have 'Parallel Processing' ticked at the bottom of the dialog? We're aware of a current bug in Affinity Photo for Mojave users only that causes batch processing to freeze when Parallel Processing is set to on. If you try the batch process again and ensure this option is switched off, it should work correctly for you. 56 minutes ago, TMX Photo said: Does Affinity need to be updated? What's the latest version suppose to be? The latest versions of our apps can be found at the below link - I suspect you are running the latest version, but this version is known to be bugged as I've explained above. We have since fixed this issue, however the fix is only available in our 1.7 beta currently. You are welcome to download and install the beta alongside your retail version from the following link if you wish! I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
TMX Photo Posted April 17, 2019 Author Share Posted April 17, 2019 I can't even get the batch process to start. The ok button is grayed out. I have a windows version and it works fine there, just not in my imac. I did uncheck the parallel processing but the "ok" button is still inactive. I'm using Mojave 10.14.4 and Affinity 1.6.11. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted April 17, 2019 Staff Share Posted April 17, 2019 Could you please provide a screenshot of your batch processing screen? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
heatherw Posted February 24, 2020 Share Posted February 24, 2020 Hi, I have the same problem as the OP, running Mojave on a 2013 Macbook Pro. I'm attaching a screenshot of the application. Quote Link to comment Share on other sites More sharing options...
heatherw Posted February 24, 2020 Share Posted February 24, 2020 It just let me do it when I saved in a different location. Quote Link to comment Share on other sites More sharing options...
h_d Posted February 24, 2020 Share Posted February 24, 2020 9 minutes ago, heatherw said: when I saved in a different location Looks from your original screen shot that you were trying to save back to an SD card or similar ("Volumes/NO NAME..."). Maybe the card was locked? Or maybe the batch processor doesn't save to external storage media? Quote Affinity Photo 2.0.3, Affinity Designer 2.0.3, Affinity Publisher 2.0.3, Mac OSX 13, 2018 MacBook Pro 15" Intel. Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 25, 2020 Staff Share Posted February 25, 2020 Hi heatherw The location you're saving to certainly does have an unusual name - but you should be able to batch process to/from a memory card (not that we'd directly recommend this). In your screenshot there is an 'Authorise...' to the right of the save location options, you'll need to select this option when you're saving over your files on your memory card. Do note this option will overwrite your original files, so make sure this is a process you're happy with. Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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