Venera Posted April 14, 2019 Share Posted April 14, 2019 Hello everyone, I got a problem with Affinity Designer today, it started to suddenly crash like every 10 seconds and could only display this error reference: (see picture). Anyone know why? Quote Link to comment Share on other sites More sharing options...
firstdefence Posted April 14, 2019 Share Posted April 14, 2019 Was Affinity Designer working previously? If so, what; if anything, have you done in-between it working and not working? uninstalled an app, run cleaner, updated windows, installed an app? Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Staff stokerg Posted April 15, 2019 Staff Share Posted April 15, 2019 Hi Venera and Welcome to the Forums, Further to what firstdefence has asked. If you get a crash when creating a new document, eg File>New chances are it's your graphics card drivers that either need updating or reinstalling. Most crashes like this are graphics card related in our experience and we would always advise doing a clean install of the graphics card drivers and if it's still crashing after that, we can get a crash logs from you, which should help further. Quote Link to comment Share on other sites More sharing options...
fts Posted March 30, 2020 Share Posted March 30, 2020 On 4/15/2019 at 8:36 AM, stokerg said: Hi Venera and Welcome to the Forums, Further to what firstdefence has asked. If you get a crash when creating a new document, eg File>New chances are it's your graphics card drivers that either need updating or reinstalling. Most crashes like this are graphics card related in our experience and we would always advise doing a clean install of the graphics card drivers and if it's still crashing after that, we can get a crash logs from you, which should help further. Hi, I'm having a similar issue but my project stands open for more time (5 to 10 minutes). I have tried different solutions offered in several threads in Affinity forums and none of them worked. Can you, or somebody else, explain to me what do you mean with "graphics card"? (What it is, where to find, clean/ install it?) Thank you P.s.: I attached a Text Editor file with the report from the crash... Affinity Designer Crash Log.rtf Quote Link to comment Share on other sites More sharing options...
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