Jump to content
segts

Masking Render Error when Export to PDF

Recommended Posts

Getting weird error when I output to PDF. See attached. Under the hand on the left, there is a highlight that shouldn't be there. It looks as if the highlight on the hand is not masking properly and there is a white halo under the hand as a result on the PDF. The PSD exports fine. Any help would be awesome! 

Thanks!

Stephen:)

tie_comparison.png

Share this post


Link to post
Share on other sites

Thanks @GabrielM!!!

The file is called "tie_2_75_template.afdesign".

I'd be curious to see what you find! And sorry in advance if my file is insane. I'm taking masking to an insane place!

:)

Share this post


Link to post
Share on other sites

Thanks. I've had a look and it seems to be the FX on the "hands" + Opacity on the "Wings" that's causing the issue. I've found 2 workarounds:

  • Move the "Wings" layer behind the "Fingers"

or

  • Export as PDF/X-4

I've logged this with our developers for further investigations. 

Share this post


Link to post
Share on other sites
On 4/10/2019 at 10:23 AM, GabrielM said:

Thanks. I've had a look and it seems to be the FX on the "hands" + Opacity on the "Wings" that's causing the issue. I've found 2 workarounds:

  • Move the "Wings" layer behind the "Fingers"

or

  • Export as PDF/X-4

I've logged this with our developers for further investigations. 

Thanks so much for looking into this! I really appreciate it! :)

Share this post


Link to post
Share on other sites

So it looks like the issue is that the places that you effects become rendered as an image. And for some reason, there may be an error when it comes to the clipping of masks when converting to raster. Here's screen shots of another file. You can see that the eye is rendered as an image in the layers panel. Trying to change the stacking order of the layers to fix the issue like before.

S:)

Screen Shot 2019-06-18 at 10.24.15 AM.png

Screen Shot 2019-06-18 at 10.21.30 AM.png

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×