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Megapollux

Crash exporting to Photo ( Share in )

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Hi everyone :) 

i’m using an Ipad Pro , and i’m an «  old » user of affinity Designer ( On Windows, on Mac Os and now on Ipad) 

Thes best App i ever had, but today there’s a problem

 

Are you using the latest version?
1.6.4.45

Can you reproduce it? Yes , every time i’m trying to «  share with » Photo
Does it happen for a new document? It happen for every document , NEw documents or documents i’ve created with Affinity  Windows 10 or Mac Os .

I’m using this Ipad for the first time, and Affinity Designer is the first one i’ve installed from the App Store. 

I hope you’ll tell me how can i fix this :) 

Thanks

Here’s the picture just before the crash ;) 

23460CB4-E2C9-4FF2-AF4F-0C6A0E3C8768.jpeg

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Check iOS setting, look up Photo, check it has both read and write permission. It is usual reason for this type of crash.

095D2060-0979-4934-BC6B-B17917F4C5D7.jpeg


IPad Pro 10.5 512GB iOS 12.1 Affinity Photo 1.6.11.85 Affinity Design 1.6.4.45

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thanks for your answer 

in designer : no possibility to choose read and write , there’s only the siri option 

in photo : it’s ok , but crash is still here :( 

 

D7A0B8E8-FEEC-4F4C-9D95-56DDC544888E.png

199927A3-732B-45C8-A620-ACD921E85289.png

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Should be read write visible in both. Try opening an image from photo library first.

2F918946-B628-4583-AEDC-C73558283239.jpeg


IPad Pro 10.5 512GB iOS 12.1 Affinity Photo 1.6.11.85 Affinity Design 1.6.4.45

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Thanks for clarifying a workaround/solution to this issue!

Please consider implementing a permissions check for this scenario (“Export > Share > Save Image”) to prevent the app from crashing. Its a pretty bad experience, because the app crashes hard, does not autosave the image beforehand, and users have to find & search the bug forum to find the cause of it.

Thanks!

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