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Hello!

Yesterday I encountered a strange thing:

  • I had worked on a file before and had closed it without any problem or message or crash etc.
     
  • Than I opened it again and it told me that there was a recovered lost file. I opened that as well (I had no choice anyway as the "close" button closed only the dialog ...). But as it was exactly the one that I had already saved I wanted to get rid of this recovered file.
    image.thumb.png.b594cc23383f1e4784d73aacea73cfa6.png
     
  • That's the point I became awkward: I got trapped in the program as I could not close it until I would have saved the unwanted file. I think in that dialog there is a third button missing - the "no" option:
     Unbenannt.PNG.4727d4a5f9075ceea55344aa860b5cfc.PNG

 

My question is:
Why do I have to save the file anyway ("The document will NEED to be saved before it can be closed." and  "You MUST save this file.")?

I resolved that issue by forcing the program to close through the task manager because I didn't want to create a temp file just to delete it afterwards. The original file works fine and has no issues at all.

All the best,
Chris


PS: If you like maps you might also have a look at this community!
PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!
PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/chrissmere

PPPPS: Other works than transit maps can be found here www.behance.net/chrissmere 

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8 minutes ago, ChrisSmere said:

Hello!

Yesterday I encountered a strange thing:

  • I had worked on a file before and had closed it without any problem or message or crash etc.
     
  • Than I opened it again and it told me that there was a recovered lost file. I opened that as well (I had no choice anyway as the "close" button closed only the dialog ...). But as it was exactly the one that I had already saved

Confirmed this issue it with Win 8.1 after latest update of Designer.


Serif Software user since 2008 | Not an active forum user since July 4, 2019 after getting a nice response from Developer.

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7 minutes ago, Patrick Connor said:

Please can you each confirm what sort of drive the file was saved to, thank you

On a normal HDD (not even an SSD) - nothing fancy.

The folder it is stored in is a Dropbox folder if this might be important. But I had never had issues with this file because of that before.


PS: If you like maps you might also have a look at this community!
PPS: Want to know more about me and my ways? Head over to an Affinity Spotlight article about me and my maps!
PPPS: Do you love public transit and transit maps too? Then have a look at my home-made collection of transit maps under www.instagram.com/transitdiagrams or www.twitter.com/chrissmere

PPPPS: Other works than transit maps can be found here www.behance.net/chrissmere 

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22 hours ago, Patrick Connor said:

Please can you each confirm what sort of drive the file was saved to, thank you

Always save my all data directly at my WD Elements 1TB USB 3 Hard Drive. 

02.jpg

01.jpg


Serif Software user since 2008 | Not an active forum user since July 4, 2019 after getting a nice response from Developer.

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Same problem --> I also refer to my post for developers.

Edit : all my data saved on an internal SSD hard drive


Windows 10 Pro 64-bit - Intel Core i7 5820K 3.30 GHz - NVIDIA GTX 1070 - Samsung SSD 850 Pro 1TB - RAM 64 Go

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Yes, same problem at my end, too. Total mess with untiteled documents and allegedly lost files. All original files were saved on an external HDD (no SSD), permanentely attached to the computer.

(AD .284, Win 10)

 

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Thanks for reporting this.

I've been investigating and have reproduced some bugs here which I'm logging.

If I need any further information i'll let you know.


Serif Europe Ltd. - www.serif.com

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