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cannot close out Affinity Designer


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I hope that you can help me fix my affinity designer. I deleted it the third time and installed it for the third time again, but it isn’t working.

I can't find C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Designer\1.0\temp\

image.thumb.png.9e4194ba7e9a1046fd129bb2765bdbea.png

Edited by puffin bird
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1 hour ago, puffin bird said:

I can't find C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Designer\1.0\temp\

What do you mean with I can't find here? What are you trying to do with that? - That is as default a hidden Windows directory, meaning here it's usually not directly shown in Win Explorer and similar file manager tools. Though there should be an option to make also these hidden directories visable.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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2 hours ago, puffin bird said:

I can't find C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Designer\1.0\temp\

Welcome to the Serif Affinity forums.

I presume you are at least substituting your actual Windows user name for YOURUSERNAME, but thought it would be good to confirm that.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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1 hour ago, v_kyr said:

What are you trying to do with that? - That is as default a hidden Windows directory, meaning here it's usually not directly shown in Win Explorer and similar file manager tools.

The AppData folder is hidden by default, which means you won’t usually see it if you navigate to your %UserProfile% folder where it resides, but you can keep it hidden and still visit the folder or its subfolders directly. Use the folder path

%AppData%\Affinity\Designer\1.0\temp\

to go straight to the AD ‘temp’ folder.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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@Alfred I know, though you can also use the DOS or Powershell and navigate directly to that via cd. - However, the point here is more what the problems are the OP has with that (?).

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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6 hours ago, v_kyr said:

However, the point here is more what the problems are the OP has with that (?).

I understood that, @v_kyr. I was responding specifically to your statement that the AppData folder is “usually not directly shown in Win Explorer” and your suggestion that you would need to unhide it in order to see its contents.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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4 hours ago, Alfred said:

I understood that, @v_kyr. I was responding specifically to your statement that the AppData folder is “usually not directly shown in Win Explorer” and your suggestion that you would need to unhide it in order to see its contents.

I use for years TotalCommander on Win and thus I'm probably very used to the way it shows up directory structures etc. There in order to see all Win dirs you have to switch an option to also show all the usually hidden directories in panel list structures.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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I am new to using affinity online and I am not a genius when using  my laptop. 

I looked for C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Designer\1.0\temp\ , but I can’t find. I wish anyone who is willing to show pictures which will help me to follow instructions.

I hold CTRL while it is starting to clear data, but it isn’t working.  

Clear User Data 2.jpg

Clear User Data.jpg

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10 minutes ago, puffin bird said:

I looked for C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Designer\1.0\temp\ , but I can’t find.

1. Copy the line

%AppData%\Affinity\Designer\1.0\temp\

to the Windows clipboard

2. Hold down the WinKey (i.e. the key with the Windows logo, to the left of the space bar)

3. Press and release the R key to display the Run dialog

4. Release the WinKey

5. Paste the copied folder path into the box in the Run dialog

6. Press OK

An Explorer window will pop up, displaying the contents of the specified folder.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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29 minutes ago, puffin bird said:

I followed your instructions

I clicked the Winkey  then R and copied your  %AppData%\Affinity\Designer\1.0\temp\  to press ok when it popped up.  It is still a problem.

Clear User Data 3.jpg

Does %AppData% work for you, or do you still get a ‘Windows cannot find’ error message?

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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30 minutes ago, reglico said:

Hello puffin bird,

You must type slashes (/) and not back-slashes (\) into the address.

AppData_3.jpg

Back-slashes are correct for Windows.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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41 minutes ago, walt.farrell said:

Back-slashes are correct for Windows.

I was still using the slash (W10) and I just tried the back-slash, both work.

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