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Trial version not activating


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Sorry if this has been posted before.

I downloaded Designer Trial and liked it (still missing the Command toggle to selection tool though :-)). I think I downloaded from your website because it is at version 1.6.5. Then, last night I bought it on the Apple Store - and now Designer won't launch. What is the best way to get it to work please? Would I have to uninstall and re-download, because that is all I can think of.

Thank you

Ashok

Screen Shot 2019-03-21 at 8.37.26 AM.png

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  • Staff

Welcome to the forum asarath :)

To avoid any confusion, you should go into the Applications folder and drag the "trial" version you downloaded from our site to your trash can to uninstall it. I would then download the "paid" for version from the Mac App Store :)

Hope that helps!

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