The ALT Group Posted March 20, 2019 Share Posted March 20, 2019 Hi, I am not a forum user and at a phase where finding this all very stressful after weeks of trying to find a suitable editing software. I decided to try this but there seems to be a problem trying to download and install the software. Initially, it says there was a problem with the download, then says download successful but I have attached the error message that comes up when I try to run the install. I am on a MacBook Pro just had a new upgraded hard drive on High Sierra 10.13.6 Please, can anyone help with very simple, layman's terms? Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted March 20, 2019 Staff Share Posted March 20, 2019 Hi The ALT Group and Welcome to the Forums, 18 minutes ago, The ALT Group said: Initially, it says there was a problem with the download, then says download successful That sounds like the problem. Even tho the browser has reported the download as successful, i suspect it hasn't and you've corrupt download. Can you try redownloading the file from your account page but using a different browser and hopefully it will complete without issue. Quote Link to comment Share on other sites More sharing options...
The ALT Group Posted March 20, 2019 Author Share Posted March 20, 2019 Thank you I will give it a try on safari Quote Link to comment Share on other sites More sharing options...
The ALT Group Posted March 20, 2019 Author Share Posted March 20, 2019 Thank you very much, it worked perfectly Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted March 20, 2019 Staff Share Posted March 20, 2019 7 minutes ago, The ALT Group said: Thank you very much, it worked perfectly Great to hear Hope you enjoy using Affinity and any problems, just make a new post and we will be happy to help Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.