ErikB Posted March 20, 2019 Share Posted March 20, 2019 I have an issue when using sliders on raw development it will lock up and freeze my computer. YouTube will stop playing and my mouse won’t move. It does with any raw photo. Once out of raw development, performance improves. Is there any settings to help improve this? my specs: ryzen 1700 processor 32gigs of ddr4 1080 ti gpu installed on Samsung eco 960 m.2 Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 20, 2019 Staff Share Posted March 20, 2019 Hi ErikB, This is somewhat surprising to say you have such a competent setup. Recently, we've had a few reports of higher end PC's struggling with performance. Would you be able to try the following for me, please: Open the Task Manager Details tab Locate Photo.exe Right Click > Set Affinity Disable two cores Let me know if this improved performance. How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
ErikB Posted March 20, 2019 Author Share Posted March 20, 2019 Thank you for the reply. I will give that a try and let you know the results. Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 20, 2019 Share Posted March 20, 2019 Could you provide a video of the steps you take? Also could you attach the file that you were editing? We're struggling to reproduce this issue internally, so any additional information you could generate would be immensely useful! Link to comment Share on other sites More sharing options...
ErikB Posted March 20, 2019 Author Share Posted March 20, 2019 I will try to get video of it when I get home and I will attached the file. I did try the steps given to me early and it seem seem to help improve the issue the little bit that I tested. There is still a slight pause sometimes in raw development. I’ve had some of the issues since buy affinity. I love the software and would love for it to be my one stop shop, this is the only issue I have with the software. Link to comment Share on other sites More sharing options...
ErikB Posted March 21, 2019 Author Share Posted March 21, 2019 I have attached a video and the practice photo that I was using. As stated, the performance hit only seems to affect my computer when working in the develop persona. IMG_0556.TRIM.MOV Night_Photo.arw Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 21, 2019 Share Posted March 21, 2019 8 hours ago, ErikB said: I have attached a video and the practice photo that I was using. As stated, the performance hit only seems to affect my computer when working in the develop persona. IMG_0556.TRIM.MOV Night_Photo.arw Thanks @ErikB, I can actually reproduce this issue now :-) Chris B 1 Link to comment Share on other sites More sharing options...
ErikB Posted March 21, 2019 Author Share Posted March 21, 2019 Glad I could help. Please update me with any solutions. Thanks for taking the time to look into my issue. Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 21, 2019 Share Posted March 21, 2019 2 hours ago, ErikB said: Glad I could help. Please update me with any solutions. Thanks for taking the time to look into my issue. Thanks again for your report @ErikB, I believe I've now fixed this problem, and it should be available in the next build. adirusf and jc4d 1 1 Link to comment Share on other sites More sharing options...
ErikB Posted March 31, 2019 Author Share Posted March 31, 2019 Hey Mark, I assuming you put that fix in the new beta. I have been testing it and so far it seems to be much improved. Thanks for the fix. Mark Ingram 1 Link to comment Share on other sites More sharing options...
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