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Green and Blue Channels swapped :(


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Hey guys,

I have a serious problem with all my Affinity products, whatever image i load it shows the Green and Blue Channels swapped.

Is there some setting that can do this? I just reinstalled it with no success. I have 2x2070RTX using 417.71 as driver

Here's a snapshot of the whole UI

https://i.imgur.com/M3z9ZFN.jpg

The opened image is this one:

https://www.pexels.com/photo/gray-bridge-and-trees-814499/

here's a direct link: 
https://images.pexels.com/photos/814499/pexels-photo-814499.jpeg?cs=srgb&dl=arch-bridge-clouds-814499.jpg&fm=jpg

I did a reset of the prefs using Ctrl at launch and removing the AppData\Roaming\Affinity folder

For me Photo & Designer are now unusable :(

 

Thanks

 

Adrian

Photo_TkLX6iKocf.jpg

Designer_gLJNHxlIqQ.jpg

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That image works just fine for me, using either Photo 1.6.5.123 or Photo beta 1.7.0.258. I have no guesses why it's not working for you, other than that you seem to have a downlevel graphics card driver. I can't be sure, but from a brief search I think 419.35 is the current one, so you might try removing your current video driver and installing the newer one.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
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Edit > Preferences > Perfomance

Change Renderer to Warp to help eliminate (or confirm) the video card/drivers as the problem

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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Install the Beta versions and see if the channels are swapped, if they are I would say you've got some setting in your graphic drivers set wrong.

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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I've just messed around in the Channel Panel and I can replicate the colouration by creating Spare Channels

  1. I create a spare channel of the Green and rename it to Spare Channel - Green
  2. I create a spare channel of the Blue and rename it Spare Channel - Blue
  3. I load Spare Channel - Green to the Blue Background
  4. I load Spare Channel - Blue to the Green Background

Have you done anything like this?

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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Or bad ICC profile in OS? 

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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The other option is to install such as gimp to see if the channels in that app are swapped if they are, this would point to a system wide issue not an affinity centric issue. If the channels are correctly assigned then it must be an issue with affinity. 

 

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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All the other apps are fine with the display (Gimp, Nuke, Houdini etc etc), it's not a display problem , driver is at it's default, it's just Affinity that has this issue. Exporting the image to whatever format shows the image is correct G=G, B=B while the UI in Affinity is G=Band B=G

A

Photo_A3DWbdtlgq.jpg

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Display issues can happen in Affinity that do not affect other programs and are down to Windows settings, so don't dismiss a Windows setting as being part of the problem just yet

Can you upload screenshots of your Preferences > Colour Dialogue in Affinity plus the Windows Colour Management settings for both the Advanced and Devices Tabs (that's 3 screenshots in total)

You can see 2 of them referenced in this thread

https://forum.affinity.serif.com/index.php?/topic/81243-newbie-color-display-issues-in-photo-publisher-beta-1702579/

 

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

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