basha Posted March 13, 2019 Share Posted March 13, 2019 Helvetica Neue Light is being converted into garbage during the export to pdf process. The same is also happening with Helvetica Neue Bold Helvetica Neue Thin is fine – I haven't tested other weights. There maybe a conflict within the programme with other versions of Helvetica that I run which also have the style designations of Light and Bold... I don't have this problem with other programmes and I have run all fonts thru Font Doctor (latest) with no problems found, so I suspect this is specific to Publisher. I am enclosing an example pdf. Airport P3801-1.pdf Link to comment Share on other sites More sharing options...
kenmcd Posted March 13, 2019 Share Posted March 13, 2019 What is the source of these fonts? The font names in the PDF do not correspond to either the LT Std or LT Pro fonts. So I am wondering if these are a bad conversion or some other source. Often these fonts have naming problems within the fonts which can cause conflicts. There are no naming issues with the LT Std fonts that I have; don't know about the LT Pro fonts. The only way anyone can troubleshoot this issue is to have the actual fonts and a test doc. The first thing I would do is look at the entire font family to see if there are any naming issues. Simply fixing the font names may eliminate the problem. The APub devs will need the fonts and a test doc. Link to comment Share on other sites More sharing options...
basha Posted March 14, 2019 Author Share Posted March 14, 2019 Earlier beta versions didn't have any problems with this (the same document exactly – it was originally created in an earlier beta with no problems exporting to pdf). Link to comment Share on other sites More sharing options...
kenmcd Posted March 14, 2019 Share Posted March 14, 2019 Recently they made changes to how the fonts are read - it has been mentioned in a few other posts. So I am wondering if that change has affected the reading of these fonts causing some conflicts which corrupt the font cache. If it were me the first thing I would look at is the fonts themselves. And other fonts in the family which could be a potential conflict. What you might try is to only have just the few fonts you are actually using installed. If the Light font works when installed alone this points to a conflict. Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 28, 2019 Staff Share Posted March 28, 2019 Hi both, Sorry for the delayed reply. Can you please test this in the latest beta and see if it's still an issue? If it is, attach the afpub file, and the font files in question we can have a look for you. Thanks, Gabe. Link to comment Share on other sites More sharing options...
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