Alex_M Posted March 4, 2019 Share Posted March 4, 2019 TIFF files can't be read by Topaz Sharpen AI with Beta 1.7.0.250. I get an error - "ImageImport::Wrong input image". I tried with several different images. This doesn't happen with the latest official version of Photo (1.6.5.123). Affinity Photo 2.3.1 for Windows ◾ OS: Windows 10 Pro x64 ver. 22H2 ◾ CPU: AMD Ryzen 7950X 16-core ◾ RAM: 64 GB DDR5-6400 ◾ GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98 ◾ NVMe SSD Samsung 980 Pro 1 TB ◾ Monitors: 2x Eizo ColorEdge CS2420 24" Link to comment Share on other sites More sharing options...
flex9050 Posted March 4, 2019 Share Posted March 4, 2019 I have had the same problem. TIFF files can't be read by Topaz. I even tried with Paintshop Pro. Unable to read file... Link to comment Share on other sites More sharing options...
walt.farrell Posted March 4, 2019 Share Posted March 4, 2019 As I recall, 1.7 changed to using a different TIFF compression algorithm, though it was supposed to be one that is compatible with more applications than the former LZW compression algorithm. Chris B 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Alex_M Posted March 4, 2019 Author Share Posted March 4, 2019 Why not give the user the ability to chose the compression method and have a warning appear when choosing the new one as being potentially incompatible? Wouldn't that be better? The overwhelming majority of graphics software I've used gives you that ability. rudyumans 1 Affinity Photo 2.3.1 for Windows ◾ OS: Windows 10 Pro x64 ver. 22H2 ◾ CPU: AMD Ryzen 7950X 16-core ◾ RAM: 64 GB DDR5-6400 ◾ GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98 ◾ NVMe SSD Samsung 980 Pro 1 TB ◾ Monitors: 2x Eizo ColorEdge CS2420 24" Link to comment Share on other sites More sharing options...
walt.farrell Posted March 4, 2019 Share Posted March 4, 2019 I have never seen one that shows a choice of the compression algorithm, but most I've used have allowed a choice of compressed or uncompressed. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
AiDon Posted March 4, 2019 Share Posted March 4, 2019 Remember it is a Beta product and there may be issues so therefore it should never be used for anything except testing, remember Sharpen AI works as a Plugin from AP both PRD and Beta. Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 5, 2019 Staff Share Posted March 5, 2019 20 hours ago, Alex_M said: Why not give the user the ability to chose the compression method and have a warning appear when choosing the new one as being potentially incompatible? Wouldn't that be better? The overwhelming majority of graphics software I've used gives you that ability. I think this was mentioned in passing. We ought to add a checkbox in the More export dialog to allow for LZW compression. I found some other apps that don't work with the new Adobe compression (Epson Print Layout to name one of them) so we need to make sure we don't break compatibility for anything or anyone else on release. Unfortunately, it sounds like this is also affecting Topaz walt.farrell, Alex_M and altae 2 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
laurentia Posted March 5, 2019 Share Posted March 5, 2019 19 hours ago, walt.farrell said: I have never seen one that shows a choice of the compression algorithm, but most I've used have allowed a choice of compressed or uncompressed. There is at least Photoshop and darktable ... Note that the LZW compression of a 16-bit image frequently generates a larger file than the same image without compression ... in this case, ZIP compression is preferable. On the darktable screenshot, deflate means ZIP compression. walt.farrell, Alex_M and Chris B 3 Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 13, 2019 Staff Share Posted March 13, 2019 Hi @Alex_M We've just added some TIFF compression options in the macOS version. I believe this should be available in the next Windows beta build. When this build is available, could you please go to File > Export > Tiff > More > Compression and change it from ZIP to LZW and let me know if this fixes the compatibility issue you were having with Topaz. How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
AiDon Posted March 14, 2019 Share Posted March 14, 2019 As Sharpen AI is a very new product in the interim you can open the image in A photo and then call Sharpen AI using the plugin interface. Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 14, 2019 Staff Share Posted March 14, 2019 15 hours ago, KARILIYATSI said: TIFF files can't be read by Topaz Sharpen AI with Beta 1.7.0.250. I get an error - "ImageImport::Wrong input image". I tried with several different images. This doesn't happen with the latest official version of Photo (1.6.5.123). We changed our TIFF compression in the beta. There is now an option on macOS to change the TIFF compression to LZW which should resolve this. We're just waiting for the fix to come to Windows. We're also on build 258 now so you might want to consider updating from build 250https://forum.affinity.serif.com/index.php?/topic/80813-affinity-photo-windows-customer-beta-170258/ Alex_M 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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