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TIFF files saved with the Beta can't be read by Topaz Sharpen AI


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TIFF files can't be read by Topaz Sharpen AI with Beta 1.7.0.250. I get an error - "ImageImport::Wrong input image". I tried with several different images. This doesn't happen with the latest official version of Photo (1.6.5.123).

Affinity Photo 2.3.1 for Windows  OS: Windows 10 Pro x64 ver. 22H2  CPU: AMD Ryzen 7950X 16-core  RAM: 64 GB DDR5-6400  GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98  NVMe SSD Samsung 980 Pro 1 TB  Monitors: 2x Eizo ColorEdge CS2420 24"

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As I recall, 1.7 changed to using a different TIFF compression algorithm, though it was supposed to be one that is compatible with more applications than the former LZW compression algorithm.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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Why not give the user the ability to chose the compression method and have a warning appear when choosing the new one as being potentially incompatible? Wouldn't that be better? The overwhelming majority of graphics software I've used gives you that ability.

Affinity Photo 2.3.1 for Windows  OS: Windows 10 Pro x64 ver. 22H2  CPU: AMD Ryzen 7950X 16-core  RAM: 64 GB DDR5-6400  GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98  NVMe SSD Samsung 980 Pro 1 TB  Monitors: 2x Eizo ColorEdge CS2420 24"

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I have never seen one that shows a choice of the compression algorithm, but most I've used have allowed a choice of compressed or uncompressed.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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Remember it is a Beta product and there may be issues so therefore it should never be used for anything except testing, remember Sharpen AI works as a Plugin from AP both PRD and Beta.

Both PC’s Win 11 x64 System with Intuos Pen & Touch 
PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM

- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB
PC2 HP Pavilion - 
Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

iPad (8th Gen) 2020

 

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20 hours ago, Alex_M said:

Why not give the user the ability to chose the compression method and have a warning appear when choosing the new one as being potentially incompatible? Wouldn't that be better? The overwhelming majority of graphics software I've used gives you that ability.

I think this was mentioned in passing. We ought to add a checkbox in the More export dialog to allow for LZW compression. I found some other apps that don't work with the new Adobe compression (Epson Print Layout to name one of them) so we need to make sure we don't break compatibility for anything or anyone else on release. 

Unfortunately, it sounds like this is also affecting Topaz :(

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19 hours ago, walt.farrell said:

I have never seen one that shows a choice of the compression algorithm, but most I've used have allowed a choice of compressed or uncompressed.

There is at least Photoshop and darktable ...

487047412_Compressiontiff.jpg.0f4af29b22e509f7ac537887d0ebcbc1.jpg

1556788250_compresstifdt.jpg.bbc622a89cdfca2068edd9243ad2edb3.jpg

Note that the LZW compression of a 16-bit image frequently generates a larger file than the same image without compression ... in this case, ZIP compression is preferable.

On the darktable screenshot, deflate means ZIP compression.

 

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Hi @Alex_M

We've just added some TIFF compression options in the macOS version. I believe this should be available in the next Windows beta build. 

When this build is available, could you please go to File > Export > Tiff > More > Compression and change it from ZIP to LZW and let me know if this fixes the compatibility issue you were having with Topaz.

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As Sharpen AI is a very new product in the interim you can open the image in A photo and then call Sharpen AI using the plugin interface.

Both PC’s Win 11 x64 System with Intuos Pen & Touch 
PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM

- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB
PC2 HP Pavilion - 
Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

iPad (8th Gen) 2020

 

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15 hours ago, KARILIYATSI said:

TIFF files can't be read by Topaz Sharpen AI with Beta 1.7.0.250. I get an error - "ImageImport::Wrong input image". I tried with several different images. This doesn't happen with the latest official version of Photo (1.6.5.123).

 

We changed our TIFF compression in the beta. There is now an option on macOS to change the TIFF compression to LZW which should resolve this. We're just waiting for the fix to come to Windows.

We're also on build 258 now so you might want to consider updating from build 250
https://forum.affinity.serif.com/index.php?/topic/80813-affinity-photo-windows-customer-beta-170258/

 

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